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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full accounts receivable lifecycle, including billing accuracy, collections strategies, and A/R reporting. Proficient in driving efficiency and accountability while collaborating with cross-functional teams to enhance billing processes.
Highest-signal resume keywords
Accounts Receivable ManagementBilling OperationsCollections StrategiesA/R ReportingTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Invoicing AccuracyCash ApplicationAging ManagementCredit ManagementDispute ResolutionProcess ImprovementFinancial AnalysisForecastingAutomationSaaS Billing
Soft Skills
Strong CommunicationClient ManagementProcess-OrientedMentoringPerformance Tracking
Tools & Technologies
NetSuiteSalesforceExcel
Industry Keywords
Recurring RevenueBilling WorkflowsCash HandlingInternal ControlsMonth-End Close
About the role
Key responsibilities & impact- Own the full accounts receivable lifecycle, including billing oversight, invoicing accuracy, collections, cash application, and aging management
- Ensure invoices are generated accurately and on time in alignment with client contracts and pricing structures
- Monitor and actively manage A/R aging, driving reduction in past due balances and improving DSO
- Establish and enforce collections strategies, including escalation paths for high-risk or delinquent accounts
- Oversee credit management, write-offs, and dispute resolution in line with company policy
- Manage and develop the Billing & Collections Specialist, setting priorities, tracking performance, and ensuring quality execution
- Provide day-to-day guidance on billing workflows, collections outreach, and issue resolution
- Create accountability around billing timelines, follow-ups, and client communication standards
- Partner with Rev Ops, Client Success, and Onboarding to ensure accurate billing setup and smooth client transitions
- Collaborate with FP&A and Accounting to reconcile A/R, investigate variances, and support forecasting
- Act as the key liaison between Finance and client-facing teams on billing and payment issues
- Identify and implement improvements across billing, collections, and A/R reporting processes
- Strengthen internal controls related to invoicing, collections, and cash handling
- Drive automation and efficiency within systems (NetSuite, Salesforce, etc.)
- Prepare and analyze A/R reporting, including aging reports, collections metrics, and cash flow insights
- Support month-end close by reconciling A/R balances and investigating variances
- Assist with audits by providing documentation and supporting schedules
Requirements
What you’ll need- Bachelor’s degree in Accounting, Finance, or related field
- 5–8+ years of experience in accounts receivable, billing, or order-to-cash functions
- Prior experience managing or mentoring team members preferred
- Strong understanding of billing operations, collections strategies, and A/R reporting
- Experience in a SaaS or recurring revenue environment strongly preferred
- Proficiency in Excel and systems such as NetSuite and Salesforce
- Strong communication skills with the ability to manage client conversations around billing and collections
- Process-oriented with a focus on driving efficiency and accountability