Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
EXL

Analyst

EXL

. Investigate and resolve customer deductions .

Posted 10/16/2026full-timeKochi • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Accounts Receivable and Cash Application processes, with a strong analytical approach to resolving customer deductions and managing disputes. Proficient in preparing reports and insights to enhance cash flow performance and ensure compliance with customer agreements.

Highest-signal resume keywords
Accounts Receivable KnowledgeCash Application ManagementStrong Excel SkillsAnalytical Problem-SolvingEffective Coordination

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Deductions ManagementCredit Memo ProcessingChargeback InitiationData AnalysisDocumentation Review
Soft Skills
Attention to DetailResearch-Oriented MindsetProblem-Solving Mindset
Tools & Technologies
MS Office Applications
Certifications & Qualifications
Bachelor's Degree in Commerce
Industry Keywords
Customer DeductionsDispute ManagementCash Flow PerformanceTransaction Data Analysis

About the role

Key responsibilities & impact
  • Investigate and resolve customer deductions
  • Gather and review supporting documentation
  • Analyze deduction data, transaction data, and deduction trends
  • Validate claims against customer agreements and company policies
  • Create/process credit memos for approved or valid deductions
  • Initiate/process chargebacks for invalid claims
  • Collaborate with Customer Service and cross-functional teams to obtain required information
  • Manage disputes through customer portals
  • Ensure timely resolution of outstanding items
  • Prepare account-level reports and insights to support collections
  • Improve dispute management and overall cash flow performance

Requirements

What you’ll need
  • Bachelor's Degree / Graduate Commerce
  • 0–2 years of experience
  • Knowledge of Accounts Receivable
  • Knowledge of Cash Application and deductions management
  • Research-oriented and analytical approach
  • Good knowledge of MS Office applications
  • Strong Excel skills
  • Attention to detail
  • Problem-solving mindset
  • Effective coordination with internal teams and customers