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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and delivering customized training curricula, with a strong focus on insurance domain knowledge and effective presentation skills. Capable of managing training programs, evaluating feedback, and ensuring content quality to meet organizational standards.
Highest-signal resume keywords
Training Curriculum DevelopmentInsurance Domain CertificationsMS Office ProficiencyContent Designing and DevelopmentTraining Needs Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training Curriculum DevelopmentContent DesigningTraining Needs AnalysisDigital Training ImplementationResearch and Documentation
Soft Skills
Verbal CommunicationWritten CommunicationCustomer Service FocusTeamworkAdaptability
Tools & Technologies
MS PowerPointMS WordMS ExcelMS OutlookMS ProjectMS Visio
Certifications & Qualifications
CPCUAINSAICAULOMA 280/281LOMA 290/291AIAFIFRS
Industry Keywords
US Property & Casualty InsuranceL&A InsuranceF&A InsuranceTraining AdministrationInsurance Training Programs
About the role
Key responsibilities & impact- Identify knowledge gaps and develop customized, scalable training curricula
- Conduct training needs analysis and research, and develop module outlines, presentations, trainer guides, participant guides, and other training materials
- Manage the team's end-to-end responsibilities
- Design interactive training aids, including activities, role plays, and case studies
- Maintain content quality according to assigned targets and internal standards
- Select appropriate training implementation methodologies
- Train and certify trainers on training modules
- Conduct insurance and professional development training programs
- Regularly review and update training materials and content
- Build PowerPoint presentations and other materials, and present to clients and internal customers
- Guide, direct, and train instructional designers and trainers
- Conduct trainer verification and re-verification
- Participate in RFXs and client visits
- Handle training and certification administration
- Research to create business value and drive business results
- Convert research into knowledge and disseminate it to business units
- Maintain regular contact with business units, share updates, and address specific training needs
- Support digital deployment and facilitate insurance upskilling sessions
- Evaluate training feedback and recommend improvements
- Report periodically to the Insurance Academy/Capability Development Lead
Requirements
What you’ll need- Graduate (in any stream)
- Domain training-related background with relevant domain certifications such as CPCU, AINS, AIC, AU, LOMA 280/281, LOMA 290/291, AIAF, or IFRS
- Knowledge and understanding of vertical-specific roles, functions, and work items in Insurance
- Minimum 6–8 years of relevant work experience in conducting training and developing training curriculum
- Minimum 3–4 years in the current role/assignment
- Experience implementing or background in digital is an added advantage
- Good knowledge of MS Office applications including PowerPoint, MS Word, MS Excel, Outlook, MS Project, and MS Visio
- Internet usage and email access
- Extensive knowledge of US Property & Casualty Insurance, L&A Insurance, or F&A Insurance
- Content designing and development
- Ability to present information in a simple and easy-to-understand manner
- Ability to quickly understand unfamiliar industries
- Ability to prioritize customer needs and maintain a strong customer service focus
- Ability to conduct research and produce research documents
- Good verbal and written communication skills
- Good presentation and research skills
- Flexibility and urgency to handle pressure
- Teamwork, self-management, and adaptability
- Self-discipline and result orientation
- Data-gathering ability and attention to detail
- Ability to multitask
Benefits
Comp & perks- Permanent position
- Hybrid work arrangement