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EXL

Assistant Manager

EXL

. Supervise day-to-day billing delivery and ensure SLA, quality and control adherence.

Posted 10/5/2026full-timeBengaluru • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing processes, including invoice controls, revenue accounting, and performance management. Proficient in utilizing ERP billing modules and Excel for data analysis and reporting.

Highest-signal resume keywords
Billing ExperienceERP Billing ModulesRevenue AccountingPeople LeadershipStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Billing DeliveryInvoice ControlsBilling ReconciliationsSOP ReviewAnalytical SkillsProblem-SolvingRisk ManagementExcel ProficiencyCoding KnowledgeTax Requirements
Soft Skills
Coaching CapabilityPerformance ManagementCustomer Orientation
Tools & Technologies
SAPCustomer Portals
Certifications & Qualifications
B.ComM.ComMBA Finance
Industry Keywords
Accounts ReceivableBilling ProcessesAudit TrailStakeholder QueriesOperational Exceptions

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Supervise day-to-day billing delivery and ensure SLA, quality and control adherence.
  • Allocate work, review performance and provide coaching and feedback.
  • Act as first escalation point for operational exceptions and stakeholder queries.
  • Review billing requests for completeness, coding, tax and approval requirements.
  • Resolve billing exceptions and coordinate with sales, operations, finance and customer teams.
  • Maintain billing schedules, trackers, invoice distribution records and supporting audit trail.
  • Perform invoice uploads to customer portals and monitor acceptance or rejection status.
  • Complete billing reconciliations and support revenue and AR month-end close activities.
  • Prepare billing accuracy, timeliness, unbilled and exception reports.
  • Review SOPs, controls, reconciliations and management reports.
  • Identify root causes, corrective actions and improvement opportunities.

Requirements

What you’ll need
  • 3-5 years of relevant AR / billing experience.
  • Knowledge of customer billing, invoice controls and basic revenue and AR accounting.
  • Working knowledge of ERP billing modules and customer portals; SAP experience is advantageous.
  • Good Excel, validation, analytical and stakeholder communication skills.
  • Demonstrated people leadership, performance management and coaching capability.
  • Strong governance, problem-solving, risk management and customer orientation.
  • B.Com, M.Com, MBA Finance or equivalent finance qualification.
  • English communication proficiency; willingness to work business-aligned shifts.
  • Bachelor or Master degree in Finance and Accounting.
  • 6-9 years of billing experience.

Benefits

Comp & perks
  • Hybrid work arrangement