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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Accounts Receivable management, including cash applications and the O2C cycle, while effectively communicating with stakeholders and ensuring adherence to company policies. Proficient in analyzing financial transactions and resolving queries within the Insurance domain.
Highest-signal resume keywords
Accounts Receivable ManagementCash Application ProcessingO2C Cycle KnowledgeInsurance Domain ExpertiseStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Accounts KnowledgeFinance KnowledgeOTC HandlingExceptions HandlingTransaction AnalysisQuality Control ReviewMonth-End Closing ActivitiesCash AnalysisQuery ResolutionSLA Compliance
Soft Skills
Communication SkillsBusiness Writing SkillsOrganizational SkillsAdaptabilityPrioritization Skills
Industry Keywords
Insurance ProductsUK Insurance DomainBureau MarketNon-Bureau MarketBPO Experience
About the role
Key responsibilities & impact- Ensure adherence to Company Policies and Procedures
- Manage cash application, including validation and accurate, timely execution of transactions
- Review transactions for quality control and provide structured, timely feedback to team members
- Report daily transactions and activities, weekly team performance, and month-end deliverables
- Use insurance documents to resolve queries
- Handle month-end closing activities for Accounts Receivable
- Analyze unapplied/unallocated cash and research aged unmatched transactions
- Analyze and research open queries assigned to the designated portfolio
- Manage external and internal stakeholders
- Complete assigned tasks according to SLA and company standards
Requirements
What you’ll need- Commerce Graduate with 3 to 5 years of experience in the Insurance Domain and BPO
- 3+ years of prior experience in OTC and exceptions handling is an added advantage
- Sound knowledge of Basic Accounts and Finance
- Sound knowledge of O2C Cycle – Accounts Receivables and Cash Applications
- Understanding of Insurance Products and Insurance Finance
- Excellent understanding of the UK Insurance domain, including Bureau and Non-Bureau Market
- Good communication and business writing skills
- Ability to liaise with multiple departments/stakeholders
- Ability to plan, organize, and prioritize work activities to achieve department and team goals and objectives
- Ability to manage client expectations on key deliverables
- Highly adaptable and flexible
- Excellent written and verbal communication
Benefits
Comp & perks- No benefits, perks, or compensation extras are specified in the posting