Assistant Manager

EXL

. Support the Credit and Collections Manager .

Posted 9/18/2026full-timeKochi • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Accounts Receivable management, including invoice creation, payment allocation, and customer statement reconciliation. Proficient in utilizing Advanced Excel and Microsoft Power BI to analyze financial data and enhance collections strategies.

Highest-signal resume keywords

Accounts Receivable ManagementAdvanced ExcelMicrosoft Power BI SoftwareCritical Thinking SkillsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Invoice CreationPayment AllocationCustomer Statement ReconciliationCredit Note IssuanceFinancial Control Framework Adherence

Soft Skills

Analytical SkillsRelationship Building

Tools & Technologies

Microsoft OfficeFusion

Certifications & Qualifications

CA-InterBBMBComMBAMCom

Industry Keywords

Credit PolicyCollections DashboardDunning InformationAR Mailbox ManagementRefund Processing

About the role

Key responsibilities & impact

Support the Credit and Collections Manager
Raise invoices and credit notes
Allocate payments and make necessary adjustments and write-offs
Monitor and manage the AR queries mailbox
Allocate receipts for group bookings
Create invoices and credit memos and issue them to customers
Update customer files
Chase payments and update the collections dashboard with customer notes and disputes
Reconcile customer statements
Log refunds and prepare customer files for approval
Produce invoices and credit notes in line with SLAs
Manage billing and collections effectively
Update customer collections strategy and send monthly dunning information
Create receipts from bank statements and invoice daily
Post receipts to correct customer accounts
Allocate payments to correct invoices
Respond to AR mailbox queries within SLA
Process adjustments and write-offs in Fusion
Register refunds daily in the AR mailbox and refunds log
Operate under the financial control framework and ensure FCF controls are adhered to, monitored, and evidenced
Ensure the credit policy is updated and reviewed
Build effective relationships with internal and external customers and suppliers

Requirements

What you’ll need

CA-Inter, BBM, BCom, MBA, or MCom
Excellent communication skills
Critical thinking skills
Analytical skills
Experience in Accounts Receivable
Candidate should be open to all shifts
Advanced Excel
Microsoft Office
Microsoft Power BI Software