Assistant Manager

EXL

. Monitor the market data inbox and platform queue, categorize requests, check required information, assign priorities, and track requests through completion against agreed service targets .

Posted 11/4/2026full-timeIndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in market data operations, subscription administration, and access management, with strong skills in data reconciliation and vendor communication. Proficient in managing requests through defined workflows and maintaining accurate records while ensuring compliance with service targets.

Highest-signal resume keywords

Market Data OperationsSubscription AdministrationStrong Excel SkillsBasic SQLAccess Recertification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ReconciliationRequest ManagementWorkflow ManagementInvoice ReconciliationCost-Center AllocationData ValidationPivot TablesLookupsBulk UpdatesDiscrepancy Investigation

Soft Skills

Clear CommunicationMethodical InvestigationPrioritizationSound JudgmentOwnership

Tools & Technologies

SnowflakeEnterprise Data Platforms

Industry Keywords

Service OperationsVendor ManagementContract Renewal TrackingEmployee OnboardingEntitlement Management

Tech Stack

Tools & technologies

SnowflakeSQL

About the role

Key responsibilities & impact

Monitor the market data inbox and platform queue, categorize requests, check required information, assign priorities, and track requests through completion against agreed service targets
Process approved requests to provision, modify, remove, or reassign access; coordinate with vendors and verify completion
Communicate costs using approved pricing information, obtain required business approvals, and maintain decision records
Support joiner, mover, and leaver processes by reviewing subscriptions and coordinating timely access changes
Support periodic entitlement recertification, follow up with business owners, and investigate discrepancies
Maintain mappings between vendors, products, contracts, subscriptions, business owners, and cost centers
Track renewal dates and notice deadlines, initiate reminders, and escalate pending decisions
Reconcile subscription records, invoices, approved pricing, and allocation information; flag discrepancies and potentially unused or duplicate subscriptions
Perform data completeness, accuracy, and reconciliation checks; execute approved bulk updates
Report request volumes, backlog aging, overdue actions, entitlement discrepancies, and upcoming renewals; escalate exceptions
Maintain operating procedures and knowledge articles, participate in user acceptance testing, and suggest process improvements

Requirements

What you’ll need

Graduate in Computer Science, Data Science, or related field
Approximately 2–5 years of relevant experience in market data operations, subscription administration, software-license operations, access administration, procurement operations, or a comparable service operations role
Experience managing requests through defined workflows, approvals, service targets, and escalation procedures
Strong Excel skills, including lookups, pivot tables, data validation, and reconciliation of multiple datasets
Ability to maintain accurate records and investigate discrepancies methodically
Clear written and verbal communication, including professional correspondence with vendors and business stakeholders
Experience following and documenting standard operating procedures
Ability to prioritize competing requests, follow up on dependencies, and maintain ownership through resolution
Sound judgment about when to resolve an issue independently and when to escalate it
Administration of market data products, subscriptions, or vendor entitlements
Contract renewal tracking, invoice reconciliation, and cost-center allocation
Access recertification and employee onboarding/offboarding processes
Basic SQL and familiarity with Snowflake or other enterprise data platforms