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EXL

Data Scientist

EXL

. Develop GECX conversational AI agents using Dialogflow CX .

Posted 10/7/2026full-timeNoida • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in developing conversational AI agents using Dialogflow CX, with a strong focus on generative architectures, performance optimization, and integration with Google Cloud services. Proficient in Python programming and familiar with advanced development tools and methodologies for enhancing agent functionality.

Highest-signal resume keywords
Dialogflow CX DevelopmentPython ProgrammingGoogle Cloud FunctionsConversational AI ArchitectureAgent Performance Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
PythonObject-Oriented ProgrammingAsynchronous PatternsPrompt EngineeringAPI DesignProtocol BuffersAutomated Agent EvaluationConversational Memory ManagementLLM Context OptimizationShell Scripting
Tools & Technologies
Dialogflow CXGoogle Cloud RunGcloud CLISCRAPI’s Evals ModuleGemini CLIClaude Code
Certifications & Qualifications
Bachelor's Degree in EngineeringMaster's Degree in Engineering
Industry Keywords
Conversational AIGenerative Agent ArchitecturesReal-Time LatencyAgent Performance MetricsVoice Interactions

Tech Stack

Tools & technologies
CloudPythonShell Scripting

About the role

Key responsibilities & impact
  • Develop GECX conversational AI agents using Dialogflow CX
  • Build generative, goal-oriented agent architectures
  • Write system instructions and manage conversational memory and LLM context for voice interactions
  • Deploy agent components, webhook integrations, and backend APIs using Google Cloud Functions or Cloud Run
  • Design and register external APIs/tools for LLM tool and function calling
  • Handle pagination, flatten API responses, and convert Protocol Buffers into usable data
  • Create and orchestrate automated agent evaluations, Golden tests, and simulation runs using SCRAPI’s evals module
  • Extract, analyze, and optimize agent performance metrics such as real-time latency
  • Use LLM-assisted IDE workflows to accelerate agent scaffolding and debugging

Requirements

What you’ll need
  • Bachelor's/Master's in Engineering
  • 5–8 years of experience
  • Advanced proficiency in Python, including object-oriented programming, modern type hinting, and asynchronous patterns
  • Familiarity with uv, virtual environments (.venv), and pip
  • CLI tools and general shell scripting
  • Conversational AI and Dialogflow CX fundamentals
  • Generative, goal-oriented agent architectures, including Apps, Agents, Sub-agents, and Sessions within CX Agent Studio
  • Prompt engineering, conversational memory management, and LLM context-window optimization for voice interactions
  • Google Cloud Functions or Cloud Run
  • gcloud CLI and application-default credentials
  • Designing and registering external APIs/tools for LLM tool or function calling
  • Pagination, API response flattening, and Protocol Buffers payload parsing
  • Automated agent evaluation, Golden tests, and SCRAPI’s evals module
  • Agent performance metrics analysis and optimization, including real-time latency
  • LLM-assisted development tools such as Gemini CLI or Claude Code