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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and a solid understanding of travel industry standards, including refunds, fares, and pricing. Capable of building customer relationships and participating in process improvement initiatives while maintaining high accuracy and productivity.
Highest-signal resume keywords
Travel CertificationWorking Knowledge Of GDSKnowledge Of Refunds, Fares, And PricingGood Communication SkillsHigh Accuracy And Productivity Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Knowledge Of RefundsKnowledge Of FaresKnowledge Of PricingKnowledge Of Different Fare TypesKnowledge Of Routing Types
Soft Skills
Good Communication SkillsWillingness To LearnFlexibilityRelationship Building
Certifications & Qualifications
Travel Certification
Industry Keywords
GDSTravel Geographical KnowledgeProcess ImprovementDynamic Work Environment
About the role
Key responsibilities & impact- Interact with clients through email for query resolution
- Build and maintain good working relationships with customers
- Participate in process improvement initiatives
- Remain flexible and change-ready in a dynamic work environment
Requirements
What you’ll need- Higher Education Diploma with 0 - 2 years of relevant experience
- Working knowledge of any GDS
- Knowledge of refunds, fares, and pricing
- Travel certification is required
- Knowledge of different fare and routing types
- Good communication skills
- Good travel geographical knowledge
- High accuracy and productivity standards
- Willingness to learn