FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer accounts and outstanding receivables while maintaining accurate records and meeting collection targets. Strong communication and negotiation skills are essential for resolving payment-related queries and providing professional customer service.
Highest-signal resume keywords
Customer Account ManagementPayment CollectionCommunication SkillsExcel ProficiencyNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment CollectionAccount ManagementRecord KeepingData TrackingReporting
Soft Skills
Communication SkillsCustomer-Focused ApproachResult-Oriented Mindset
Tools & Technologies
ExcelComputer Navigation
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Accounts ReceivableCustomer ServiceCollection CallsPayment DisputesQuality Targets
About the role
Key responsibilities & impact- Handle customer accounts and outstanding receivables
- Contact customers for payment status and details
- Follow up with customers for outstanding payments
- Make collection calls and obtain payment commitments/details
- Resolve payment-related queries, disputes, and account-related issues
- Maintain accurate records of collection activities
- Prioritize and manage assigned accounts
- Escalate complex or unresolved issues appropriately
- Meet collection, quality, and productivity targets
- Provide professional customer service
- Use Excel and other systems for tracking and reporting
- Collaborate with internal teams for account resolution
Requirements
What you’ll need- 1–3 years of experience
- Good communication skills
- Bachelor's degree
- Good Excel and computer navigation skills
- Strong communication and negotiation skills
- Customer-focused and result-oriented approach