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EXL

Market Research Manager

EXL

. Collaborate with sales team to identify target accounts and contacts .

Posted 10/22/2026full-timeGurugram • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Inside Sales and Business Development with a strong focus on analytics and digital transformation. Proficient in leveraging CRM tools and databases to optimize outreach and track performance in the Media sector.

Highest-signal resume keywords
Inside Sales ExperienceBusiness Development ExpertiseCRM Tool ProficiencyMedia Ecosystem KnowledgeConsultative Selling Approach

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Outbound Sales Campaign ExecutionMarket ResearchLead QualificationData AnalysisPersona-Led Messaging
Soft Skills
CollaborationCommunicationConsultative Approach
Tools & Technologies
SalesforceZoomInfoXIQ Insights
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
MediaBroadcastingDigital OperationsB2B SalesAccount-Based Marketing

About the role

Key responsibilities & impact
  • Collaborate with sales team to identify target accounts and contacts
  • Execute, monitor, and track targeted outbound sales campaigns by line of business and market
  • Use a consultative approach to understand prospect needs and articulate product/service value
  • Qualify inbound leads generated through marketing efforts and transition them to the sales team
  • Conduct periodic market research on prospects
  • Maintain targeted account lists across Media sub-segments and develop persona-led messaging
  • Identify relevant buying centers and personas within media
  • Leverage databases and tools including ZoomInfo, XIQ insights, and Salesforce-integrated tools
  • Create and optimize inbound and outbound call scripts
  • Develop segmented outreach messaging around Media priorities
  • Track industry triggers relevant to media accounts
  • Create targeted messaging aligned with brand positioning and marketing campaigns
  • Foster collaboration and reporting with sales, marketing, SWAT, and other cross-functional teams
  • Share outbound data insights and feedback to refine messaging and outreach
  • Use CRM tools to plan and track activities, update prospect information, and generate performance reports
  • Analyze call data and outcomes to identify trends, successes, and improvement areas

Requirements

What you’ll need
  • Bachelor’s degree or equivalent required
  • 5 years of experience in Inside sales, Business Development or similar role, preferably in analytics, digital operations and digital transformation sales operations
  • Ability to translate pain points into compelling outreach narratives aligned to analytics, digital operations, and transformation-led value propositions
  • Experience prospecting into Media, Broadcasting, or adjacent B2B sectors (good to have)
  • Strong understanding of the Media ecosystem, including TV, OTT/streaming, production studios, broadcasting, music and radio, and the commercial priorities of these businesses (good to have)
  • Prior exposure to media go-to-market motions, account-based marketing, revenue operations, or CRM-led sales campaigns across Media, OTT, music/radio or broadcasting accounts (good to have)

Benefits

Comp & perks
  • Hybrid work arrangement
  • Full-time employment