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EXL

Operations Manager

EXL

. Lead and manage the surgery coding team to ensure accurate, compliant, and timely auditing of medical records .

Posted 11/4/2026full-timeChennai • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in surgery coding, including adherence to CPT, ICD-10-CM, and HCPCS standards, while effectively leading a coding team to ensure compliance and accuracy. Proficient in payment integrity processes and healthcare regulations, with strong analytical and communication skills to enhance operational efficiency.

Highest-signal resume keywords
Surgery Coding ExpertiseCPT, ICD-10-CM, HCPCS KnowledgeCCS, CPC, CPMA CertificationEHR Systems ExperienceHealthcare Regulations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Medical CodingAuditing MethodologiesPayment Integrity PrinciplesQuality Metrics MonitoringCoding Discrepancy Identification
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsTeam ManagementStakeholder Management
Tools & Technologies
Coding SoftwareEHR Systems
Certifications & Qualifications
CCSCPCCPMA
Industry Keywords
HealthcareHIPAAHITECHCMSMedicareLCDsNCDsCommercial Payer Guidelines

About the role

Key responsibilities & impact
  • Lead and manage the surgery coding team to ensure accurate, compliant, and timely auditing of medical records
  • Oversee daily workflow, allocate tasks, and monitor productivity and quality metrics
  • Conduct regular audits and quality checks to ensure adherence to CPT, ICD-10-CM, and HCPCS coding standards
  • Provide training, mentorship, and performance feedback to team members
  • Stay updated on coding changes, payer policies, and regulatory guidelines, and cascade updates to the team
  • Collaborate with analytics, compliance, and operations teams to resolve coding issues and improve processes
  • Monitor KPIs and implement performance improvement strategies to enhance efficiency and accuracy
  • Apply payment integrity principles to identify coding discrepancies, documentation gaps, and revenue leakage opportunities

Requirements

What you’ll need
  • Bachelor's degree in Healthcare, Life Sciences, or Health Information Management (or related field)
  • Mandatory certification such as CCS, CPC, or CPMA
  • Extensive experience in medical coding with strong expertise in surgery coding
  • In-depth knowledge of CPT, ICD-10-CM, and HCPCS coding systems
  • Strong understanding of payment integrity processes and auditing methodologies
  • Experience working with EHR systems and coding software
  • Knowledge of healthcare regulations including HIPAA, HITECH, CMS, Medicare, LCDs, NCDs, and commercial payer guidelines
  • Excellent analytical and problem-solving skills with attention to detail
  • Strong communication and stakeholder management skills
  • Ability to manage teams, prioritize tasks, and perform in a fast-paced environment