Outpatient Trainer

EXL

. Deliver onboarding training for new outpatient coders and refresher training for tenured coders .

Posted 9/18/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical coding and billing, particularly in ICD-10-CM, CPT, and HCPCS coding systems, while effectively delivering training and mentoring to outpatient coders. Proficient in analyzing coding errors and trends to enhance training content and ensure compliance with regulatory requirements.

Highest-signal resume keywords

ICD-10 Coding ExpertiseCPT Coding KnowledgeCCS or CPC CertificationTraining Facilitation SkillsAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical CodingBilling Training DevelopmentCoding Error AnalysisOutpatient Clinical CodingModifier ApplicationComplex Outpatient Services CodingQuality Review ConductingPerformance Data TrackingRegulatory ComplianceAudit Trend Analysis

Soft Skills

Strong Communication SkillsOrganizational SkillsTime-Management SkillsMentoring SkillsCollaboration Skills

Tools & Technologies

LMSMS TeamsExcelPowerPointOutlookWordVirtual Meeting Platforms

Certifications & Qualifications

CCS CertificationCPC Certification

Industry Keywords

ICD-10-CMHCPCS CodingCPT CodingMedicare OPPSAPCMedicare LCDMedicare NCDAudit ConceptsRevenue Cycle ConceptsBusiness of Medicine

About the role

Key responsibilities & impact

Deliver onboarding training for new outpatient coders and refresher training for tenured coders
Develop and maintain medical coding and billing training content and modules, including ICD-10-CM, CPT, E/M coding, Business of Medicine, edit resolution, and revenue cycle concepts
Analyze coding errors and audit trends to identify root causes and deliver targeted training or remediation
Mentor outpatient coders and provide coaching and performance feedback
Conduct quality reviews related to initial audits and appeals to support training insights and skill reinforcement
Identify opportunities beyond standard audit findings that may result in additional recoveries and incorporate learnings into training
Maintain current knowledge of ICD-10-CM, ICD-10-PCS, CPT, and HCPCS coding guidelines
Track and consolidate learner performance data from quizzes, exams, and assessments
Present summarized learner-performance insights during weekly meetings
Perform responsibilities in accordance with company compliance, information security, and regulatory requirements
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree or equivalent
CCS or CPC certified
Minimum 5 years coding experience in professional or hospital coding
Thorough understanding of ICD-10 coding, HCPCS/CPT coding systems, Medicare OPPS, and APC
Experience with and expertise in Medicare LCD and NCD
Demonstrated training facilitation skill, including instructor-led, virtual, and blended training for adult learners
Strong knowledge of outpatient clinical coding, including CPT, ICD-10-CM, modifiers, and documentation requirements
Proficiency in modifier application following Medicare and NCCI guidelines
Ability to code complex outpatient services, including interventional radiology, ambulatory surgery, emergency room, and observation
Ability to explain complex coding guidelines and audit concepts clearly and practically
Strong communication and facilitation skills for engaging learners and managing virtual group dynamics
Analytical skills to identify knowledge gaps, recurring errors, and training opportunities from audit trends
Ability to collaborate with Quality, Audit, and SME partners in a remote environment
Strong organizational and time-management skills
Comfort using virtual meeting platforms, LMS, and MS Teams
Personal computer skills required
Experience with Excel, PowerPoint, Outlook, and Word
A brief coding/auditing assessment may be included in the interview process

Benefits

Comp & perks

Exciting, fast-paced, and innovative environment
Opportunity to work closely with experienced healthcare consultants
Exposure to many aspects of clients’ businesses
Teamwork and time-management development opportunities
Mentoring program with guidance/coaching from a senior-level advisor
Growth and development opportunities
100% remote work
Up to 10% annual travel for team meetings and limited client onsite engagements