Phone Auditor

EXL

. Complete audits for Property & Casualty insurance policies (Workers’ Compensation and General Liability) .

Posted 10/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting audits for Property & Casualty insurance policies, with a strong focus on accuracy, compliance, and customer satisfaction. Proficient in utilizing the Nexus platform and possesses a solid foundation in Accounting and Finance.

Highest-signal resume keywords

Property & Casualty Insurance AuditsNexus Platform ExperienceAccounting/Bookkeeping KnowledgeCustomer Service SkillsStrong Organization and Time Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

AuditingPayroll EvaluationClassification ApplicationExposure Amount CalculationAccounting PrinciplesFinancial Analysis

Soft Skills

Communication SkillsSelf-StarterWell Organized

Tools & Technologies

Web-Based Production System

Certifications & Qualifications

Associate DegreeBachelor's DegreeHigh School DiplomaGED

Industry Keywords

Workers’ CompensationGeneral LiabilityInsurance ComplianceCustomer Satisfaction

About the role

Key responsibilities & impact

Complete audits for Property & Casualty insurance policies (Workers’ Compensation and General Liability)
Work directly with policyholders or their contacts via phone to obtain payroll and accounting records
Accurately evaluate and apply correct classifications and exposure amounts
Manage assignments provided through the web-based production system
Ensure accuracy, compliance, and customer satisfaction in all audit work

Requirements

What you’ll need

Knowledge & experience in conducting audits within Nexus platform (preferred)
Insurance, Accounting/Bookkeeping, Payroll or other related work experience
Associate or bachelor’s degree with a concentration in Accounting, Finance, Business or Bookkeeping
Experience working directly with the public, preferably on the phones
Self-starter and able to work with minimal supervision
Well organized
Willing to work from home
Great customer service skills and ability to communicate and comprehend both written and orally
Strong organization and time management skills
High School diploma or GED is required

Benefits

Comp & perks

Home based office
Reimbursement of expenses
Up to 8 weeks of paid training, depending on experience
Base pay with attractive incentive opportunities
Laptop computer, printer/scanner, etc. provided
Health Insurance
Dental
401k
FSA/HSA
Holiday Pay
Vacation Pay