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EXL

Senior Executive

EXL

. Handle customer accounts and outstanding receivables .

Posted 10/23/2026full-timeIndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer accounts and outstanding receivables while maintaining accurate records and meeting collection standards. Proficient in utilizing advanced Excel and other reporting tools to enhance customer service and account resolution.

Highest-signal resume keywords
Customer Account ManagementOutstanding Receivables HandlingAdvanced Microsoft ExcelCommunication SkillsNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AccountingPayment CollectionRecord KeepingData AnalysisProblem Resolution
Soft Skills
Customer-FocusedResult-OrientedCollaboration
Tools & Technologies
Power BIOracle ApplicationsSAP ERPSQLTableau

Tech Stack

Tools & technologies
ERPOracleSQLTableau

About the role

Key responsibilities & impact
  • Handle customer accounts and outstanding receivables
  • Follow up with customers for outstanding payments
  • Make collection calls and obtain payment commitments and details
  • Contact customers regarding payment status
  • Resolve payment-related queries, disputes, and account issues
  • Maintain accurate records of collection activities
  • Prioritize and manage assigned accounts and workload
  • Escalate complex or unresolved issues appropriately
  • Meet collection, quality, productivity, and customer service standards
  • Provide professional customer service
  • Use Excel and other systems for tracking and reporting
  • Collaborate with internal teams for account resolution

Requirements

What you’ll need
  • Graduate in accounting or equivalent
  • 0–5 years of experience
  • Strong communication and negotiation skills
  • Good Excel and computer navigation skills
  • Customer-focused and result-oriented approach
  • Experience or proficiency with advanced Microsoft Excel, Power BI, Oracle Applications, SAP ERP, SQL, and Tableau

Benefits

Comp & perks
  • Hybrid work arrangement