Senior Executive – Collections

EXL

. Perform all appropriate tasks within the Collection Department .

Posted 10/22/2026full-timeNoida • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing accounts receivable and collection activities, with a strong focus on dispute resolution and customer relationship management. Proficient in utilizing High Radius for portfolio management and ensuring compliance with company standards.

Highest-signal resume keywords

Accounts Receivable ManagementHigh Radius Portfolio ManagementDispute ResolutionCustomer Relationship ManagementMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableCollection ActivitiesInvoice ReconciliationCredit and Debit MemosAged Accounts Management

Soft Skills

Customer ServiceRelationship BuildingProblem Solving

Tools & Technologies

High RadiusMS Office

Industry Keywords

Accounts ReceivableCollection DepartmentCustomer TransactionsCredit Limit MonitoringOperating Principles

About the role

Key responsibilities & impact

Perform all appropriate tasks within the Collection Department
Manage a portfolio in High Radius, handling day-to-day collection activities for aged accounts receivable and escalating issues as appropriate
Contact customers within the assigned portfolio to reduce A/R balances and meet the goal of 90% current A/R aging balance
Handle dispute resolution and follow up on items forwarded to the field
Manage customer transactions and reconcile invoices, unapplied cash, and credit and debit memos
Route customer service emails and phone calls to the appropriate department
Develop relationships within the Employbridge organization to resolve elevated issues with senior field management
Apply company and department core values, operating principles, and customer service standards
Monitor accounts over credit limit in relation to current and ongoing customer activity
Perform other duties as assigned

Requirements

What you’ll need

Commerce Graduate or equivalent with Computer literacy (MS Office and Domain knowledge)
15 years of formal education (12 years in school plus 3 years in college)