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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing accounts receivables and resolving insurance claims while adhering to HIPAA compliance. Proven ability to meet productivity targets and effectively communicate with insurance representatives and patients.
Highest-signal resume keywords
Accounts Receivables ManagementUS Healthcare AR ExperienceClaims ResolutionExcellent Communication SkillsBPO Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisPatient Billing ManagementCash PostingContractual AdjustmentsInsurance Verification
Soft Skills
Problem-SolvingTime ManagementInterpersonal Skills
Industry Keywords
HIPAA ComplianceTelecommuter PolicyProductivity TargetsInsurance ClaimsPatient Information Management
About the role
Key responsibilities & impact- Review, call, analyze, and manage assigned outstanding receivables portfolios
- Resolve outstanding and denied claims within defined timelines and SLAs
- Interact with insurance representatives to obtain status updates and resolve claims
- Meet daily productivity targets at the required quality level
- Follow up on claims and prioritize pending claims from aging buckets
- Review unpaid insurance claims
- Verify insufficient or unclear patient insurance information
- Follow confidentiality and HIPAA compliance guidelines when calling insurance companies
- Escalate difficult collection situations to management
- Handle patient billing queries and update account information
- Post cash and write off contractual adjustments
- Meet individual daily, weekly, and monthly targets
Requirements
What you’ll need- Graduation in any stream
- BPO experience of 3–6 years
- US Healthcare AR experience preferred
- Excellent oral and written communication skills
- High-speed broadband internet connection at home
- Must understand and adhere to the telecommuter policy
- Ability to work 7:30 PM IST–4:30 AM IST
Benefits
Comp & perks- Full-time schedule of 40 hours per week
- Weekends off
- Hybrid work arrangement
- High-speed broadband internet connection at home
- Telecommuter policy