Senior Executive – Operation

EXL

. Review, call, analyze and manage assigned outstanding receivables portfolio .

Posted 10/14/2026full-timeChennai • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing outstanding receivables, resolving claims, and ensuring compliance with HIPAA guidelines. Proficient in handling patient billing queries and meeting productivity targets in a US healthcare environment.

Highest-signal resume keywords

US Healthcare AR ExperienceBPO ExperienceClaims ResolutionExcellent Communication SkillsHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementReceivables ManagementPatient BillingCash PostingContractual Adjustments

Soft Skills

Interpersonal SkillsProblem-SolvingAttention to Detail

Tools & Technologies

High-Speed InternetTelecommuting Tools

Industry Keywords

HealthcareInsurance ClaimsBPOConfidentiality

About the role

Key responsibilities & impact

Review, call, analyze and manage assigned outstanding receivables portfolio
Ensure outstanding/denied claims are resolved
Follow up with insurance companies for additional information and claims resolution
Interact with and probe insurance representatives to obtain status updates and resolve claims
Meet daily productivity targets at the required quality level
Perform timely follow-up on claims and prioritize pending claims from aging buckets
Review claims not paid by insurance companies
Check insufficient or unclear insurance information provided by patients
Follow confidentiality and HIPAA compliance guidelines when calling insurance companies
Escalate difficult collection situations to management
Handle patient billing queries and update account information
Post cash and write off contractual adjustments
Meet daily, weekly and monthly individual targets

Requirements

What you’ll need

Graduation in any stream
BPO Experience - 3-6 years
US Healthcare AR experience preferred
Excellent oral and written communication skills
High Speed internet connection at home, must be broadband
Must understand and adhere with telecommuter policy
Shift time: 7:30 PM IST - 4:30 AM IST

Benefits

Comp & perks

40 hours per week as Full-time employee
Weekends Off
High Speed internet connection at home, must be broadband
Hybrid work arrangement