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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing accounts receivables within the US healthcare sector, ensuring compliance with HIPAA guidelines while effectively communicating with insurance representatives and handling patient billing queries.
Highest-signal resume keywords
US Healthcare Accounts Receivable ExperienceBPO ExperienceExcellent Oral And Written Communication SkillsHIPAA ComplianceRevenue Loss Prevention
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts Receivable ManagementClaims AnalysisPatient Billing ManagementCash PostingContractual Adjustments
Soft Skills
Problem SolvingInterpersonal CommunicationTime Management
Tools & Technologies
High-Speed Broadband Internet
Industry Keywords
Telecommuter PolicyInsurance ClaimsConfidentiality Guidelines
About the role
Key responsibilities & impact- Review, call, analyze, and manage assigned outstanding receivables portfolios
- Interact with insurance representatives to obtain status updates and resolve claims
- Meet daily productivity targets at the required quality level
- Follow up on outstanding and denied claims to avoid revenue loss
- Prioritize pending claims from aging buckets
- Review unpaid insurance claims
- Check insufficient or unclear patient insurance information
- Escalate difficult collection situations to management
- Handle patient billing queries and update account information
- Post cash and write off contractual adjustments
- Meet daily, weekly, and monthly individual targets
Requirements
What you’ll need- Graduation in any stream
- 3–6 years of BPO experience
- US Healthcare AR experience preferred
- Excellent oral and written communication skills
- High-speed broadband internet connection at home
- Must understand and adhere to the telecommuter policy
- Must follow confidentiality and HIPAA compliance guidelines when calling insurance companies
Benefits
Comp & perks- Full-time schedule of 40 hours per week
- Weekends off
- Hybrid workplace arrangement
- High-speed broadband internet connection requirement for telecommuting