Senior Executive – Operation

EXL

. Review, call, analyze, and manage assigned outstanding receivables portfolios .

Posted 10/14/2026full-timeChennai • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing accounts receivables within the US Healthcare sector, ensuring compliance with HIPAA guidelines while effectively communicating with insurance representatives and handling patient billing queries.

Highest-signal resume keywords

US Healthcare Accounts Receivable ExperienceBPO ExperienceExcellent Oral And Written Communication SkillsHIPAA ComplianceProductivity Target Achievement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Accounts Receivable ManagementClaims AnalysisPatient Billing ManagementCash PostingContractual Adjustments

Soft Skills

Problem SolvingInterpersonal Skills

Industry Keywords

Telecommuter PolicyInsurance ClaimsRevenue Loss PreventionPatient Insurance VerificationConfidentiality Guidelines

About the role

Key responsibilities & impact

Review, call, analyze, and manage assigned outstanding receivables portfolios
Interact with insurance representatives to obtain status updates and resolve claims
Meet daily productivity targets at the required quality level
Follow up on claims to avoid revenue loss and prioritize pending claims from aging buckets
Review unpaid claims and verify insufficient or unclear patient insurance information
Follow confidentiality and HIPAA compliance guidelines when calling insurance companies
Escalate difficult collection situations to management
Handle patient billing queries and update account information
Post cash and write off contractual adjustments
Meet daily, weekly, and monthly individual targets

Requirements

What you’ll need

Graduation in any stream
3–6 years of BPO experience
US Healthcare AR experience preferred
Excellent oral and written communication skills
High-speed broadband internet connection at home
Must understand and adhere to the telecommuter policy
Ability to work 7:30 PM–4:30 AM IST shift

Benefits

Comp & perks

Full-time employment
40 hours per week
Weekends off
Hybrid work arrangement
High-speed broadband internet connection at home