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EXL

Senior Manager

EXL

. Play a key role in understanding customer behavior .

Posted 10/16/2026full-timeNew York City • New York • United StatesSenior💰 $107,000 - $117,000 per yearWebsite

Tech Stack

Tools & technologies
PythonSQLTableau

About the role

Key responsibilities & impact
  • Play a key role in understanding customer behavior
  • Develop customer segmentation strategies
  • Evaluate marketing campaign performance and provide actionable insights to enhance ROI
  • Conduct customer behavior analysis, including customer segmentation and clickstream data analysis from mobile apps, websites, and other digital assets
  • Design and implement A/B testing and experiments for marketing initiatives
  • Optimize customer acquisition, retention, and engagement strategies
  • Leverage customer segmentation and attribution analysis frameworks
  • Apply advanced SQL, Python, and SAS for data extraction, cleaning, statistical modeling, and analysis
  • Build and automate marketing and performance dashboards in Tableau using multiple data sources
  • Lead marketing reporting automation initiatives to streamline recurring analysis processes
  • Work at various and unanticipated worksites throughout the United States

Requirements

What you’ll need
  • Requires bachelor’s degree (or higher) in Marketing Analytics, Statistics, Business Analytics, Data Science, or a related quantitative field
  • Three (3) years of experience in data analytics
  • At least three (3) years of experience with advanced SQL and Python skills
  • At least two (2) years of experience applying advanced SAS skills for statistical analysis
  • At least two (2) years of Tableau experience building multi-page dashboards
  • 40 hours/week, 9:00am-5:00pm
  • Must send resume and cover letter and cite job title and code EXL93

Benefits

Comp & perks
  • Telecommuting permitted
  • 40 hours/week
  • 9:00am-5:00pm schedule