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EXL

Senior Quality Auditor

EXL

. Perform detailed quality audits of coded medical records for accuracy, compliance, official coding guidelines, and payer-specific requirements .

Posted 9/18/2026full-timeChennai • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coding accuracy and compliance, with a strong focus on CPT, ICD-10-CM, and HCPCS coding standards. Proven ability to lead teams in quality audits, training, and process improvement while ensuring adherence to HIPAA and OIG requirements.

Highest-signal resume keywords
CCS – Certified Coding SpecialistCIC – Certified Inpatient CoderCPC – Certified Professional CoderIVR Coding ExperienceQuality Auditing Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
CPT CodingICD-10-CM CodingHCPCS CodingQuality Control (QC)Data AnalysisReportingCompliance AuditingCoding GuidelinesHealthcare RegulationsProcess Improvement
Soft Skills
Team LeadershipProblem-SolvingAnalytical ThinkingMotivational SkillsCommunication
Tools & Technologies
Microsoft Excel
Certifications & Qualifications
CCS – Certified Coding SpecialistCIC – Certified Inpatient CoderCPC – Certified Professional CoderCPMA Certification
Industry Keywords
HIPAA ComplianceOIG ComplianceHealthcare CodingQuality AuditingSLA-Driven Environments

About the role

Key responsibilities & impact
  • Perform detailed quality audits of coded medical records for accuracy, compliance, official coding guidelines, and payer-specific requirements
  • Review and analyze clinical documentation for completeness and accuracy in assigning CPT, ICD-10-CM, and HCPCS codes
  • Identify coding errors, trends, and improvement areas; provide actionable feedback and recommendations
  • Collaborate with coding managers and training teams on process improvement and coding education initiatives
  • Stay current with coding standards, payer regulations, and compliance requirements
  • Motivate and guide the team to achieve production and quality goals
  • Follow project-related protocols and instructions
  • Handle team clarifications and issues proactively
  • Research grey areas and develop solutions
  • Conduct team education and training
  • Address client emails and queries
  • Escalate issues and identify trends
  • Ensure prompt responses to manager emails
  • Ensure entire-team compliance with HIPAA and OIG requirements
  • Manage inventory and planning

Requirements

What you’ll need
  • Bachelor's Degree in Science or Nursing
  • One or more mandatory certifications: CCS – Certified Coding Specialist, CIC – Certified Inpatient Coder, or CPC – Certified Professional Coder
  • 3+ years of experience after certification
  • 4–6 years of coding with quality experience
  • Minimum 1–2 years of experience in a Quality Analyst or Quality Auditing role
  • Experience with IVR coding is mandatory, including complex-level IVR coding, cardiovascular surgery, and general surgery
  • QC experience
  • Strong proficiency in Microsoft Excel, including trackers, analysis, and reporting
  • Experience working in SLA-driven, high-compliance healthcare environments
  • CPMA certification is an added advantage
  • Team handling skill set
  • Problem-solving skill sets
  • Analytical skill sets
  • Must ensure compliance with HIPAA and OIG requirements