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EXL

Senior Quality Auditor

EXL

. Perform detailed quality audits of coded medical records for accuracy, compliance, official coding guidelines, and payer-specific requirements .

Posted 10/9/2026full-timeChennai • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical coding, including CPT, ICD-10-CM, and HCPCS, with a strong focus on quality auditing and compliance. Proven ability to lead teams, conduct training, and implement process improvements in high-compliance healthcare environments.

Highest-signal resume keywords
CCS – Certified Coding SpecialistCIC – Certified Inpatient CoderCPC – Certified Professional CoderIVR Specialty ExperienceQuality Auditing Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CPT CodingICD-10-CM CodingHCPCS CodingQuality Control (QC)Data AnalysisQuality AuditingProblem-SolvingAnalytical SkillsTeam Education and TrainingCompliance Knowledge
Soft Skills
Team-Handling SkillsMotivational SkillsCommunication Skills
Tools & Technologies
Microsoft Excel
Certifications & Qualifications
CCS – Certified Coding SpecialistCIC – Certified Inpatient CoderCPC – Certified Professional Coder
Industry Keywords
HIPAA ComplianceOIG ComplianceHealthcare CodingSLA-Driven EnvironmentsClinical Documentation

About the role

Key responsibilities & impact
  • Perform detailed quality audits of coded medical records for accuracy, compliance, official coding guidelines, and payer-specific requirements
  • Review and analyze clinical documentation for completeness and accuracy in assigning CPT, ICD-10-CM, and HCPCS codes
  • Identify coding errors, trends, and improvement areas; provide actionable feedback and recommendations to the coding team
  • Collaborate with coding managers and training teams on process improvement and coding education initiatives
  • Stay current with coding standards, payer regulations, and compliance requirements
  • Handle and guide the team to achieve production and quality goals
  • Manage inventory and planning
  • Follow project protocols and instructions
  • Handle team clarifications and proactively address team issues
  • Research grey areas and develop solutions
  • Motivate and guide team members
  • Escalate issues and identify trends
  • Respond promptly to manager emails
  • Ensure team-wide HIPAA and OIG compliance

Requirements

What you’ll need
  • Bachelor's Degree in Science or Nursing
  • One or more mandatory certifications: CCS – Certified Coding Specialist, CIC – Certified Inpatient Coder, or CPC – Certified Professional Coder
  • 3+ years of experience after certification
  • 4–6 years of coding experience with quality experience
  • IVR specialty experience mandatory, including complex-level IVR coding, cardiovascular surgery, and general surgery
  • Minimum 1–2 years of experience in a Quality Analyst or Quality Auditing role
  • QC experience
  • Strong proficiency in Microsoft Excel, including trackers, analysis, and reporting
  • Experience working in SLA-driven, high-compliance healthcare environments
  • Expert-level proficiency
  • Team-handling skills
  • Problem-solving skills
  • Analytical skills
  • Ability to conduct team education and training
  • Ability to address client emails and queries
  • Knowledge of HIPAA and OIG compliance