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EXL

Technical Architect – Generative AI, Life & Annuities Insurance

EXL

. Lead end-to-end architecture, design, and technical direction for Generative AI solutions supporting Life & Annuities business process automation .

Posted 10/16/2026full-timeIndianapolis • United StatesSeniorLead💰 $130,000 - $150,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in architecting Generative AI solutions for Life & Annuities, focusing on scalable and secure architecture patterns, integration with insurance platforms, and compliance with regulatory standards. Proven ability to lead cross-functional teams and communicate complex technical concepts effectively.

Highest-signal resume keywords
Generative AI Solutions ArchitectureLife & Annuities Insurance ProcessesCloud-Native Application DesignAI Governance FrameworksArchitecture Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Software EngineeringSolution ArchitectureMachine LearningPrompt EngineeringEvent-Driven IntegrationData PrivacyModel OrchestrationSystem Integration PatternsPerformance ScalabilityOperational Support Readiness
Soft Skills
Technical LeadershipCommunication of Technical ConceptsCollaboration Across TeamsInfluencing Technical DirectionMentoring
Tools & Technologies
AWSAzureGoogle CloudAPIsThird-Party Data ProvidersDocument RepositoriesCRM PlatformsIntegration MiddlewareVector DatabasesAI Integration Services
Certifications & Qualifications
AWS Solutions ArchitectAzure Solutions Architect
Industry Keywords
Life & AnnuitiesTPA EcosystemsPolicy AdministrationUnderwritingServicingAI-Led AutomationCommercial Insurance PlatformsEnterprise IntegrationRegulated EnvironmentsResponsible AI Practices

Tech Stack

Tools & technologies
AWSAzureCloud

About the role

Key responsibilities & impact
  • Lead end-to-end architecture, design, and technical direction for Generative AI solutions supporting Life & Annuities business process automation
  • Define scalable, secure, and reusable architecture patterns across policy administration, underwriting, servicing, document processing, and partner integrations
  • Partner with business, operations, product, and engineering teams to identify high-value AI use cases and translate them into technical solutions
  • Architect enterprise-grade AI solutions using RAG, prompt orchestration, agent-based workflows, vector search, and human-in-the-loop controls
  • Design and oversee integrations between AI services and insurance platforms, TPA systems, underwriting tools, CRM platforms, document repositories, APIs, messaging systems, and third-party data providers
  • Establish standards for security, privacy, auditability, explainability, observability, and compliance
  • Evaluate and recommend cloud, data, and AI technology stacks, frameworks, and tooling
  • Provide technical leadership to cross-functional delivery teams through architecture reviews, guardrails, mentoring, and complex design resolution
  • Drive non-functional requirements including performance, scalability, resiliency, model monitoring, and operational support readiness
  • Collaborate with enterprise architecture, security, data, and governance teams to align solutions with organizational policies and technology strategy

Requirements

What you’ll need
  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, Data Science, or a related field
  • 10+ years of experience in software engineering, solution architecture, or enterprise architecture
  • 3+ years of experience delivering AI, machine learning, or Generative AI solutions in enterprise environments
  • Strong expertise in Life & Annuities insurance processes, especially within TPA ecosystems, policy administration, underwriting, servicing, and external partner integrations
  • Experience defining architecture for cloud-native applications, APIs, event-driven integration, and enterprise data platforms
  • Understanding of LLM-based solution patterns, including prompt engineering, RAG, embeddings, vector databases, model orchestration, and AI application security
  • Experience with AWS, Azure, or Google Cloud and associated AI and integration services
  • Knowledge of system integration patterns, data privacy, access control, and governance requirements in regulated environments
  • Architecture leadership and ability to communicate complex technical concepts to business stakeholders, project teams, and senior leadership
  • Ability to lead architecture decisions, influence technical direction, and collaborate across teams and vendors
  • Preferred: experience delivering AI-led automation in insurance operations
  • Preferred: familiarity with commercial insurance platforms, policy administration systems, workflow tools, and enterprise integration middleware
  • Preferred: experience with AI governance frameworks, model risk controls, content safety, and responsible AI practices
  • Preferred: experience evaluating and integrating vendor AI platforms, accelerators, and third-party services
  • Preferred: AWS Solutions Architect, Azure Solutions Architect, or equivalent certifications
  • Preferred: consulting, client-facing architecture, or enterprise transformation experience

Benefits

Comp & perks
  • 12% annual bonus
  • Remote work option
  • Potential travel to the Indianapolis office
  • Hybrid work option if residing in Indiana
  • Compensation may exceed the posted range in higher-cost zones such as California, New York, and New Jersey