Training Manager

EXL

. Lead, coach, and develop clinical and coding trainers .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $75,100 - $123,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training and development within healthcare, focusing on coaching clinical and coding trainers to enhance performance and capability. Proficient in assessing training needs, implementing development strategies, and utilizing data-driven metrics to improve training effectiveness.

Highest-signal resume keywords

Training Strategy DevelopmentLeadership and CoachingPerformance ImprovementHealthcare Training ExperienceTraining Needs Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program DevelopmentPerformance Metrics EvaluationCapability Gap IdentificationClinical and Coding Concepts TranslationTraining Delivery

Soft Skills

Excellent CommunicationStakeholder ManagementMentoringAccountabilityTeam Management

Certifications & Qualifications

Certification in Training or Learning & Development

Industry Keywords

HealthcareMedical CodingNursingLearning & DevelopmentOutpatient Auditing

About the role

Key responsibilities & impact

Lead, coach, and develop clinical and coding trainers
Establish accountability, engagement, and continuous improvement across the training team
Set performance expectations and provide feedback, coaching, and development opportunities
Oversee trainer performance, workload prioritization, deliverables, and operational timelines
Develop and execute training strategies supporting onboarding, speed to proficiency, performance improvement, and capability building
Ensure training programs remain relevant, accurate, and aligned with business needs, client expectations, and operational priorities
Conduct training needs assessments and identify capability gaps
Monitor and improve training effectiveness using performance metrics, learner feedback, observations, and assessments
Partner with Operations, Quality, Clinical, Coding, and Leadership teams
Maintain training records, reporting, trainee progression, and readiness metrics
Organize and facilitate training sessions, workshops, webinars, and development activities
Manage team resources and remove barriers affecting trainer success
Stay current on industry trends, best practices, and learning methodologies
Report to the Senior Training Manager

Requirements

What you’ll need

Bachelor’s degree in Education, Business, Healthcare, or related field (or equivalent experience)
5+ years in training or learning & development within healthcare, including nursing and/or medical coding
Proven experience leading and developing trainers, including nurses and certified coders
Certification in training or learning & development strongly preferred
Background in nursing, medical coding, or healthcare operations strongly preferred
Ability to upskill teams and accelerate speed to proficiency through training delivery and coaching
Experience improving training outcomes, performance, and quality through targeted development strategies
Ability to assess skill gaps and implement focused development plans
Strong leadership, coaching, mentoring, and accountability skills
Data-driven approach to evaluate training effectiveness
Excellent communication and stakeholder management skills across operations, quality, and leadership
Ability to translate complex clinical and coding concepts into practical training
Experience in outpatient, DRG, or CVA auditing preferred but not required
Ability to deliver a 5–10 minute presentation on training approach
U.S.-based work eligibility implied by the location requirement

Benefits

Comp & perks

Healthcare, vision, and dental benefits
401(k) options
Fast-paced, innovative environment with industry-leading experts
Hands-on experience with top-tier healthcare clients
Collaborative, supportive, and inclusive culture
Up to 10% annual travel for team meetings and limited client onsite engagements