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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and maintaining IT infrastructures, providing Level 2/3 technical support, and implementing innovative solutions for continuous improvement. Proficient in Windows Active Directory, VMware virtualization, and cloud technologies, with strong communication and collaboration skills.
Highest-signal resume keywords
Windows Active DirectoryVMware VirtualizationCloud TechnologiesLevel 2/3 Technical SupportIT Infrastructure Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AdministrationNetwork AdministrationOperating Systems InstallationSoftware ConfigurationPerformance MonitoringTroubleshootingSystem UpdatesDocumentation CreationIncident DiagnosisProcess Improvement
Soft Skills
Strong Written CommunicationAttention to DetailCuriosityAdaptabilityCollaboration
Tools & Technologies
Microsoft 365 SuiteCommunication ToolsCollaboration Tools
Certifications & Qualifications
Valid Class B Driver's License
Industry Keywords
IT InfrastructureCloud ServicesTechnical SupportNetworkingClient Management
Tech Stack
Tools & technologiesCloudVMware
About the role
Key responsibilities & impact- Join the Cloud & Managed Services team and participate in implementing new projects
- Manage, maintain, and monitor IT infrastructures for Exodata and its clients
- Receive and assess client requests and incidents remotely or on-site
- Provide Level 2/3 technical support for operating systems, software, and networks
- Diagnose issues, implement solutions, and escalate complex incidents
- Install and configure operating systems, applications, and IT equipment
- Perform regular system updates
- Proactively monitor the performance of systems and Cloud infrastructures
- Respond quickly to issues to ensure service continuity
- Create and update documentation for procedures, configurations, and troubleshooting resolutions
- Identify needs, propose innovative solutions, and contribute to continuous process improvement
- Collaborate with the team to resolve complex issues and share knowledge
- Identify recurring issues and propose preventive solutions
- Contribute to developing long-term strategies for managing IT infrastructures and services
- Make occasional trips within the local area from Nouméa
Requirements
What you’ll need- Two-year post-secondary degree in IT
- At least three years of experience in a similar Systems and Network Administrator or Systems and Network Engineer role
- Strong written communication skills
- Proficiency with office productivity tools, particularly the Microsoft 365 suite
- Proficiency with communication and collaboration tools
- Proficiency in Windows Active Directory
- Strong computer networking skills
- Proficiency in VMware virtualization
- Strong interest in Cloud technologies and a willingness to make a full commitment to the field
- Valid Class B driver's license required for travel to client sites
- Curiosity, ability to learn, and adaptability to new tools and methods
- Ability to collaborate with teams distributed across different territories
- Attention to detail, rigor, autonomy, and initiative
Benefits
Comp & perks- Internal training program during the onboarding period
- Company vehicle provided for travel to client sites
- An environment that fosters trust, autonomy, mutual support, and professional development