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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong account management and business development capabilities within the travel industry, focusing on building relationships with Travel Advisors and activating agency accounts. Proficient in conducting presentations and training while maintaining organized CRM activity and meeting key performance indicators.
Highest-signal resume keywords
Account ManagementBusiness DevelopmentSales ExperiencePresentation SkillsCRM Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesAccount ManagementBusiness DevelopmentCRM Activity ManagementProduct Training
Soft Skills
Strong CommunicationInterpersonal SkillsSelf-MotivatedOrganizedEnthusiasm for Customer Relationships
Industry Keywords
Travel IndustryTravel AgenciesLoyalty ProgramGroup BusinessField Presence
About the role
Key responsibilities & impact- Develop and grow Exoticca’s Tier 2 and Tier 3 travel agency accounts within an assigned territory.
- Visit travel agencies regularly and maintain a high-frequency field presence.
- Manage a portfolio of Silver and Bronze Loyalty Program accounts.
- Build relationships with Travel Advisors and agency teams as their day-to-day commercial contact.
- Activate and grow existing accounts from registration to first booking and toward more frequent production.
- Reactivate dormant and low-producing accounts.
- Educate Travel Advisors on destinations, products, promotions, booking tools and the Loyalty Program.
- Conduct in-person product presentations, agency trainings and webinars.
- Identify and support acquisition and activation of new agency partners.
- Promote group opportunities and identify potential group business.
- Attend trade shows, industry events, conferences and FAM trips when required.
- Maintain accurate account activity, visit and opportunity information in CRM.
- Collaborate with Business Development Managers and the broader B2B Sales Team.
- Meet KPIs for agency visits, account activation, booking activity and portfolio development.
Requirements
What you’ll need- 1–2 years of experience in sales, business development, account management on the travel industry.
- Experience within the travel industry is preferred, but candidates with strong sales potential and a genuine interest in travel are also considered.
- Strong commercial mindset and enthusiasm for developing customer relationships.
- Comfortable spending significant time in the field visiting Travel Agencies.
- Self-motivated and comfortable managing a territory and daily visit schedule independently.
- Strong communication, interpersonal and presentation skills.
- Comfortable conducting small group presentations, product training and webinars.
- Organized and disciplined in managing follow-ups and CRM activity.
- Comfortable working in a dynamic, fast-changing and international environment.
- Willingness to learn, receive hands-on coaching and develop within the organization.
- Availability to travel regularly throughout the assigned territory and occasionally attend industry events and FAM trips.
- Fluency in Spanish is a plus.
Benefits
Comp & perks- Competitive compensation package in line with job responsibilities and experience.
- Travel packages at reduced prices!
- English/Spanish lesson, bi-annual company parties.
- Referral bonus, if you bring people as talented as you.
- Becoming part of a fun and motivated multicultural team at an agile and rapid growing organization.
- Equal opportunity and diversity/inclusiveness commitment.