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EXP

Liaison and Communications Agent – Construction Projects

EXP

. Serve as the on-site point of contact between construction teams, the City, residents, business owners, and other stakeholders.

Posted 10/22/2026full-timeMontréal • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong stakeholder engagement and communication skills, with a focus on managing relationships and addressing concerns effectively. Proficient in drafting communication materials and coordinating with diverse teams in a dynamic construction environment.

Highest-signal resume keywords
Stakeholder RelationsCustomer ServiceProject CoordinationBilingual CommunicationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project CoordinationCustomer ServiceStakeholder EngagementCommunication Material DraftingConstruction Impact Communication
Soft Skills
Strong Listening SkillsTactSolution-Oriented ApproachOrganizational SkillsAbility to Collaborate
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Valid Driver's License
Industry Keywords
ConstructionPublic RelationsCommunity EngagementSite VisitsLiaison Activity Reporting

About the role

Key responsibilities & impact
  • Serve as the on-site point of contact between construction teams, the City, residents, business owners, and other stakeholders.
  • Build and maintain trust-based relationships with stakeholders.
  • Communicate the impacts of construction work, including disruptions, access restrictions, service interruptions, and schedules.
  • Meet with affected individuals during site visits and respond to their questions, concerns, or complaints.
  • Draft and distribute notices, emails, press releases, and other information materials.
  • Participate in coordination meetings, document discussions, and follow up on requests.
  • Collaborate with field inspection teams, contractors, and client representatives to anticipate and resolve issues.
  • Contribute to the management of sensitive situations and prepare the required liaison activity reports.

Requirements

What you’ll need
  • Diploma of College Studies (DEC) in communications, business administration, public relations, management, office administration, or a related field.
  • At least two (2) years of experience in customer service, communications, stakeholder relations, or project coordination.
  • Excellent command of spoken and written French.
  • Proficiency in Microsoft Office.
  • Valid driver's license and availability to travel to various construction sites in Montréal.
  • Clear communication tailored to different audiences.
  • Strong listening skills, tact, and the ability to quickly establish trust.
  • Sound judgment and a solution-oriented approach.
  • Autonomy, strong organizational skills, and rigor in follow-up.
  • Ability to collaborate with multiple stakeholders and remain focused in a changing environment.
  • Functional knowledge of English is an asset.

Benefits

Comp & perks
  • Work environment that supports professional advancement
  • Measures that promote work-life balance
  • Concilivi certification
  • Accommodation measures for persons with disabilities during the selection process