Transportation Operations Specialist – LTL, FTL, Ground Expedite

Expedock

. Engage directly with vendors and carriers, including dispatchers, to initiate GPS-based tracking for FTL and LTL shipments .

Posted 10/9/2026full-timeRemote • PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in logistics and transportation management, with a strong focus on customer service and effective communication. Proficient in managing shipments, ensuring compliance, and utilizing Transportation Management Systems (TMS) for operational efficiency.

Highest-signal resume keywords

Logistics ManagementTransportation Management Systems (TMS)Customer Service SkillsFreight Forwarding ProceduresAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Domestic LTLTruckload (FTL)Ground ExpediteCargoWiseSAPMicrosoft Office SuiteExcelOutlookProblem-SolvingTime Management

Soft Skills

Professional CommunicationIndependent WorkSound Judgment

Industry Keywords

Freight ForwardingTransportation RecordsShipment DocumentationDomestic Air FreightVendor Coordination

About the role

Key responsibilities & impact

Engage directly with vendors and carriers, including dispatchers, to initiate GPS-based tracking for FTL and LTL shipments
Troubleshoot technical issues and initiate ELD and TMS connection requests
Access customer TMS portals to post shipment updates
Respond to customer and carrier inquiries via phone and email
Ensure timely and accurate delivery of cargo to key customers
Verify shipment documentation, including bills of lading and supporting materials
Oversee collection and delivery activities on behalf of key clients
Schedule and trace shipments from pickup to delivery
Maintain accurate domestic transportation records
Coordinate and monitor Domestic Ground Expedite shipments
Proactively communicate with carriers and dispatchers to ensure timely pickups and deliveries
Process transportation documentation in compliance with requirements
Fulfill other responsibilities assigned by management

Requirements

What you’ll need

2–3 years of industry-related experience in logistics, transportation, or freight forwarding
Hands-on experience with Domestic LTL, Truckload (FTL), and Ground Expedite required
Strong customer service skills and professional, efficient communication abilities
Working knowledge of freight forwarding procedures, regulations, and departments
Proficiency in desktop and web applications, including Transportation Management Systems (TMS) and Microsoft Office Suite (Excel, Outlook)
Experience with CargoWise, SAP, or Turvo is a plus
Excellent attention to detail, time management, and problem-solving skills
Ability to work independently, exercise sound judgment, and manage multiple shipments with minimal supervision
Experience with Domestic Air Freight is a plus
Ability to work the night shift, 9 PM–6 AM PHT, Sunday–Thursday or Monday–Friday

Benefits

Comp & perks

HMO & Leave Credits: healthcare benefits and accrued leave credits after the third month of engagement
Fully remote work-from-home arrangement
Supportive remote environment with a collaborative team
Structured onboarding and client-specific training
Opportunity to become a subject matter expert in assigned workflows