Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
E

Client Success Manager, Healthcare Revenue Cycle

Experian

. Partner with the Client Executive on the Experian Health Sales team regarding product expansion .

Posted 9/24/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $103,669 - $179,693 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare IT and revenue cycle management, with a strong focus on client relationship building and consultative guidance. Proficient in utilizing Claimsource, Denial Manager, Enhanced Claim Status, and ERA products to enhance customer experience and retention.

Highest-signal resume keywords
Healthcare IT ExperienceHealthcare Revenue Cycle ManagementClaimsource ExpertiseSalesforce CRM ExpertiseClient Relationship Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claim SystemsElectronic Remittance AdviceClient ImplementationsProduct ConfigurationClient Retention Strategies
Soft Skills
CollaborationConsultative GuidanceCustomer Engagement
Tools & Technologies
SalesforceEpic
Certifications & Qualifications
Epic Resolute HB/PB Certification
Industry Keywords
Healthcare Revenue CycleClient SuccessQuarterly Business ReviewsCustomer ExperienceOptimization

About the role

Key responsibilities & impact
  • Partner with the Client Executive on the Experian Health Sales team regarding product expansion
  • Partner with the Relationship Manager to build and maintain trusted customer relationships
  • Collaborate with Support and Optimization teams to ensure the best client experience
  • Understand Experian Health product capabilities and provide consultative guidance throughout the client lifecycle
  • Understand client implementations to facilitate updates, additions, and fixes to client setup
  • Partner with Customer Support, Optimization, Product, and Development teams to help clients navigate tickets and enhancement requests with minimal delay
  • Evaluate customer use of Claimsource, Denial Manager, Enhanced Claim Status, and ERA products
  • Recommend best-practice configurations and solutions to improve the customer experience
  • Develop expertise in the Claimsource, Denial Manager, Enhanced Claim Status, and ERA product suite
  • Partner with the Relationship Manager on Quarterly Business Reviews, showcasing client successes and return on investment
  • Develop strategies to improve client retention, engagement, and expansion by identifying important metrics and success factors

Requirements

What you’ll need
  • 5+ years' experience in the healthcare IT industry and healthcare revenue cycle
  • 3+ years' healthcare revenue cycle account management experience
  • Experience with claim systems and ERA (electronic remittance advice)
  • 2+ years' experience with Claimsource, Denial Manager, Enhanced Claim Status, and Electronic Remittance Advice
  • 2+ years' Salesforce or similar CRM expertise
  • 2+ years' hands-on Epic expertise is beneficial
  • Epic Resolute HB/PB certification is beneficial
  • Travel to client sites required (20–25%)
  • Bachelor's degree or equivalent experience

Benefits

Comp & perks
  • Flexible Time Off: 20 Days
  • Great compensation package and bonus plan
  • Medical, dental, and vision benefits
  • Matching 401K
  • Flexible work environment with remote, hybrid, or in-office options
  • Volunteer time off
  • Vacation
  • Sick leave
  • 12 paid holidays
  • Disability and accommodation support