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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in email marketing, CRM, and lifecycle marketing, with a strong focus on campaign performance measurement and cross-functional collaboration. Proven ability to manage multi-channel communication programs that align with business goals and enhance customer engagement.
Highest-signal resume keywords
Email MarketingCRM Campaign ManagementCampaign Performance MeasurementCross-Functional Team CollaborationLifecycle Marketing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign Data AnalysisA/B TestingAudience SegmentationPerformance MetricsCustomer Engagement Strategies
Soft Skills
Strategic PlanningCommunicationCollaborationProblem-Solving
Tools & Technologies
CRM SoftwareEmail Marketing PlatformsAnalytics Tools
Industry Keywords
Customer EngagementLifecycle CampaignsMulti-Channel CommunicationEnterprise Scale Programs
About the role
Key responsibilities & impact- Lead strategy and execution for email, push, and SMS communications that increase customer engagement in the home and mortgage space
- Manage lifecycle campaigns from planning through measurement
- Launch new CRM campaigns, improve existing programs, and identify opportunities to scale successful approaches
- Own campaign performance measurement, including open rates, click-through rates, product engagement, and related metrics
- Partner with analytics teams to evaluate results, test hypotheses, and share actionable findings
- Coordinate CRM plans with product launches, performance goals, and broader business initiatives
- Use audience segmentation, A/B testing, and campaign data to improve messaging and engagement
- Support multi-channel communication programs aligned with business goals and customer needs
- Partner with product, marketing, analytics, and other stakeholders to deliver coordinated, personalized experiences
- Report to the Manager, Lifecycle Engagement & Loyalty
Requirements
What you’ll need- 7+ years of experience in email marketing, CRM, lifecycle marketing, or a closely related area
- Experience delivering communication programs at an enterprise scale
- Experience measuring campaign performance and using results to guide campaign decisions
- Experience working with cross-functional teams such as product, marketing, and analytics
- Experience managing multiple CRM or digital communication initiatives with overlapping deadlines
- Bachelor's degree in marketing, business, communications, or a related field
Benefits
Comp & perks- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Inclusive and purpose-driven culture
- Equal Opportunity Employer
- Disability accommodations available