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Team Leader – Quality
Expleo Group. Technical, operational, and managerial leadership within the Delivery Operations teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing Quality-related activities and operational processes within Delivery Operations teams, ensuring compliance with quality standards and fostering team development. Proficient in KPI monitoring and client reporting, with experience in the railway sector and familiarity with collective bargaining agreements.
Highest-signal resume keywords
Quality AssuranceTeam LeadershipKPI MonitoringSharePointOperational Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality InspectionQuality MethodologyClient ReportingActivity MonitoringNonconformity Management
Soft Skills
Natural Leadership SkillsSupportive Management Style
Tools & Technologies
Microsoft OfficeSharePoint
Certifications & Qualifications
Security Clearance
Industry Keywords
Railway SectorEngineering ServicesIT ServicesCollective Bargaining Agreements
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Technical, operational, and managerial leadership within the Delivery Operations teams.
- Supervision of a team of 5 to 10 employees.
- Operational management: daily check-ins, team rituals, activity monitoring, and maintaining a positive team environment.
- Conducting one-to-one and recruitment interviews.
- Managing vacation and sick leave.
- Monitoring productivity and supporting skills development.
- Managing teams covered by the Syntec and Metallurgy collective bargaining agreements.
- Primary point of contact for ALSTOM on Quality-related matters.
- Leading technical reviews and maintaining daily communication with internal Quality teams.
- Operational monitoring of service delivery, client reporting, and updating KPIs in SharePoint.
- Contributing to the department’s development strategy and identifying growth opportunities.
- Supporting the management of Quality-related activities: quality assurance, quality inspection, compliance, quality controls, quality standards, and nonconformity management.
- Providing methodological support to teams and ensuring best practices are followed.
Requirements
What you’ll need- 5 to 7 years of experience in Quality or technical team leadership roles.
- Experience in the railway sector is highly desirable.
- Candidates from the aerospace, yachting, or naval sectors may also be considered.
- Proven experience in an engineering services/IT services company environment, with a strong client-service focus.
- Strong foundations in Quality, including quality assurance, inspection, and methodology.
- Proficiency in Microsoft Office, KPI monitoring, and client reporting.
- Experience using SharePoint.
- English is not required but would be an advantage.
- Natural leadership skills and a supportive management style.
- The successful candidate must meet the requirements for security clearance and access authorization to government-controlled sites involving national defense secrets.
- Geographical mobility within France may be required.
Benefits
Comp & perks- Company remote-working policy
- Works Council benefits (holiday vouchers, cultural benefits, sports activity subsidies, etc.)
- 13 additional days off (RTT) and a time savings account
- Meal voucher card
- Health and disability insurance
- Holiday bonus
- Employee referral bonus
- Contribution toward the reimbursement of public transportation passes or sustainable mobility allowance