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Brand Program Manager – 12-month Contract
Export Development Canada | Exportation et développement Canada. Translate enterprise, marketing, and brand priorities into quarterly roadmaps and actionable backlogs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in brand management, project management, and agile methodologies, with a strong focus on stakeholder communication, process improvement, and performance tracking. Capable of translating strategic priorities into actionable plans while managing competing demands and ensuring quality standards.
Highest-signal resume keywords
Brand ManagementProject ManagementAgile MethodologiesStakeholder CommunicationProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Brand GovernanceIntake Process DevelopmentPerformance Metrics TrackingQuality AssuranceDigital Asset Management
Soft Skills
Clear CommunicationCollaborationDecision MakingSynthesis of InformationAccountability
Tools & Technologies
Agile ToolsKanbanProject Management Software
Industry Keywords
Marketing OperationsCreative ServicesBrand EnablementVisual IdentityMessaging Consistency
About the role
Key responsibilities & impact- Translate enterprise, marketing, and brand priorities into quarterly roadmaps and actionable backlogs
- Maintain roadmaps based on shifting priorities, timelines, team capacity, and stakeholder expectations
- Monitor delivery progress, risks, dependencies, and resource requirements
- Own end-to-end intake and prioritization processes
- Triage requests, clarify stakeholder needs, determine scope and ownership, and set delivery expectations
- Recommend sequencing, trade-offs, and escalations to manage demand and capacity constraints
- Manage the Brand Manager inbox and brand enablement requests
- Improve incoming work through briefing requirements, intake documentation, and acceptance criteria
- Facilitate agile practices including sprint planning, backlog refinement, retrospectives, and team huddles
- Support workload management and resolve delivery blockers
- Improve processes, tools, and operating practices using feedback and delivery data
- Support quality assurance reviews for brand standards, project objectives, accessibility, and stakeholder expectations
- Maintain and enhance governance frameworks, service standards, workflows, and escalation paths
- Address recurring quality and process issues through guidance, templates, and tools
- Foster collaboration, accountability, role clarity, and consistent ways of working
- Support onboarding on workflows, tools, expectations, and delivery practices
- Maintain visibility into priorities, decisions, and deliverables
- Support strategic capacity planning and prioritization decisions
- Coordinate team initiatives and operational activities
- Track and report Brand Hub engagement, Brand Ambassador communications performance, and delivery metrics
Requirements
What you’ll need- Undergraduate degree or equivalent experience in marketing, communications, business administration, design management, project management, or a related field
- Minimum of five years’ experience in brand, marketing, communications, creative services, project/program management, or a related discipline
- Experience coordinating or managing cross-functional marketing, brand, communications, or creative initiatives from intake through delivery
- Experience managing priorities, timelines, risks, dependencies, stakeholder expectations, and competing demands in a fast-paced environment
- Experience working with creative, design, digital, communications, or agency teams
- Ability to support briefing, review, feedback, and quality assurance processes
- Ability to communicate clearly and professionally with stakeholders at different levels
- Ability to synthesize information and support decision making
- Experience in a brand centre of excellence, creative services, marketing operations, agency, or similar environment
- Experience developing or improving intake processes, governance frameworks, service standards, and ways of working
- Experience supporting brand governance, accessibility standards, design systems, digital asset management, or brand enablement initiatives
- Experience applying Agile, Kanban, or similar delivery practices and tools
- Experience tracking performance metrics and using insights to support planning and continuous improvement
- Strong understanding of brand management principles, including governance, visual identity, messaging consistency, creative quality, and brand adoption
- Bilingual in both official languages (French and English)
- Able to work legally in Canada at the time of application; Canadian Citizens or Permanent Residents preferred
- Must meet requisite government security screening requirements
Benefits
Comp & perks- Competitive compensation and benefits package
- 3 to 4 weeks paid vacation
- Corporate closure period
- Summer early Fridays
- No meeting Fridays
- Hybrid work options
- Continuous learning opportunities
- Training programs and workshops
- Language training
- Diverse and inclusive workplace
- Employment equity
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer opportunities
- Social responsibility programs