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Business Analyst
Export Development Canada | Exportation et développement Canada. Elicit, analyze, and translate business needs into structured requirements, user stories, and acceptance criteria .
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Elicit, analyze, and translate business needs into structured requirements, user stories, and acceptance criteria
- Ensure requirements are complete, testable, and aligned with business objectives and technology constraints
- Assess impacts of proposed solutions across applications, business processes, and data integrity
- Identify dependencies, risks, and integration considerations
- Validate analytical outputs, requirements, proposed solutions, and AI-assisted insights
- Identify gaps, inconsistencies, and risks and drive resolution with stakeholders and delivery teams
- Present complex or conflicting issues clearly to stakeholders
- Facilitate understanding, timely decisions, negotiation, and alignment on competing priorities
- Develop and maintain documentation supporting validation, traceability, and delivery
- Triage defects, perform root cause analysis, and validate solutions
- Prepare UAT test scenarios, assist users during execution, resolve functional issues, and perform functional testing
- Produce Proof of Test (POT) documentation
- Frame business problems and decision questions for analysis, including AI-supported exploration
- Translate findings into business implications and decision options
- Support governance activities such as business-rule validation and exception analysis
- Collaborate with product owners, delivery teams, stakeholders, and the Business Analysis community
- Share knowledge, improve practices, and drive consistency and continuous improvement
Requirements
What you’ll need- Undergraduate degree in business administration, information technology, or a related discipline, or equivalent combination of education and experience
- Minimum 5 years of experience (Level 17) or 7 years of experience (Level 18) in business analysis within a technology delivery environment
- Extensive experience eliciting, analyzing, and documenting business requirements, including user stories and acceptance criteria within Agile delivery models
- Experience supporting end-to-end solution delivery, including backlog refinement, defect triage, root cause analysis (RCA), and user acceptance testing (UAT)
- Experience assessing impacts across systems, business processes, and data
- Experience validating requirements, analytical outputs, and solutions for accuracy, completeness, business-rule adherence, and data integrity
- Experience with digital delivery platforms and modern analytics tools, including data, automation, and AI-assisted insights
- Ability to facilitate workshops, lead discussions, and build stakeholder alignment
- Strong communication, negotiation, and influencing skills across business and technology teams
- Ability to build, maintain, and evolve collaborative cross-functional relationships
- Ability to identify and manage risks, dependencies, and impacts proactively
- Strong analytical and problem-solving skills
- Experience integrating enterprise and cloud-based platforms through REST APIs, managing versioned APIs, and using authentication mechanisms such as OAuth
- Ability to work effectively in ambiguous and evolving environments
- Understanding of business rules, controls, and risk-sensitive environments
- Bilingual in French and English is an asset
- Experience with AI-assisted analysis or advanced analytics tools is an asset
- Exposure to platform-based or enterprise systems is an asset
- Familiarity with governance, compliance, or risk management contexts is an asset
- Ability to work legally in Canada at the time of application; Canadian Citizens or Permanent Residents preferred
- Must meet government security screening requirements
Benefits
Comp & perks- Performance-based incentive
- Competitive compensation and benefits package
- Work-life balance
- Hybrid work options
- 3 to 4 weeks paid vacation
- Corporate closure period
- Summer early Fridays
- No-meeting Fridays
- Continuous learning opportunities
- Training programs
- Workshops
- Language training
- Inclusive workplace and employment equity
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer opportunities
- Social responsibility programs
- Relocation assistance for eligible candidates