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Product Manager, Credit Insurance
Export Development Canada | Exportation et développement Canada. Develop and communicate the product vision, roadmap, and team objectives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, including developing product vision and roadmaps, managing product backlogs, and translating business strategies into measurable outcomes. Proficient in stakeholder management and collaboration with technology teams to enhance operational efficiency and customer value.
Highest-signal resume keywords
Product ManagementStakeholder ManagementAgile CertificationCredit Insurance KnowledgeExperience with Azure DevOps
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Vision DevelopmentProduct Backlog ManagementData AnalyticsTechnology TransformationObjectives and Key Results (OKRs)
Soft Skills
Excellent Communication SkillsCustomer-FocusedAnalytical ThinkingFacilitation SkillsAbility to Work Amid Ambiguity
Tools & Technologies
Azure DevOpsJiraAPIsAutomationDigital Self-Service
Certifications & Qualifications
CSPO CertificationPSPO Certification
Industry Keywords
Credit InsuranceCommercial InsuranceUnderwritingPolicy AdministrationClaims
Tech Stack
Tools & technologiesAzureChef
About the role
Key responsibilities & impact- Develop and communicate the product vision, roadmap, and team objectives
- Align the vision and objectives with EDC’s credit insurance priorities and corporate strategy
- Represent customer and business needs in product-related decisions
- Translate priorities, user feedback, and operational needs into clear direction for product development
- Manage and prioritize the product backlog based on customer value, business outcomes, risk reduction, regulatory obligations, dependencies, and delivery capacity
- Collaborate with customers, subject matter experts, and technology teams to validate problems and define solutions
- Track product performance, benefits, and key outcomes using data and analytics
- Recommend adjustments to priorities and the roadmap
- Identify and manage dependencies, operational risks, technical debt, and vendor-related issues
- Contribute to the modernization of EDC’s credit insurance platforms, the improvement of self-service capabilities and operational efficiency, and the protection of Canadian exporters against non-payment risk
Requirements
What you’ll need- Bachelor’s degree in business administration, commerce, finance, insurance, information technology, or a related discipline
- Five to seven years of experience as a Product Manager, team lead, business analyst, or in a similar role
- Proven experience delivering complex, large-scale, multiyear technology transformations
- Ability to translate business strategy and needs into measurable outcomes, a roadmap, and a prioritized product backlog
- Strong stakeholder management, facilitation, and influencing skills
- Excellent written and verbal communication skills
- Customer-focused, analytical, and accountable; able to work effectively amid ambiguity and changing priorities
- Knowledge of credit insurance, commercial insurance, underwriting, policy administration, and claims
- Experience working with third-party software vendors
- Experience modernizing financial services platforms, including APIs, automation, or digital self-service
- Experience defining objectives and key results (OKRs) and business cases
- Product management or Agile certification, such as CSPO/PSPO, or equivalent training
- Experience with Azure DevOps, Jira, or comparable tools
- Fluency in both official languages
- Legally entitled to work in Canada at the time of application, preferably as a Canadian citizen or permanent resident
- Must meet government security requirements
Benefits
Comp & perks- 15% performance-based compensation
- Comprehensive benefits package
- Three to four weeks of vacation
- Holiday shutdown period
- Shorter summer Fridays
- Meeting-free Fridays
- Various hybrid work options
- Training programs and workshops
- Language training
- Diverse and inclusive workplace
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer opportunities and corporate social responsibility programs
- Relocation assistance available to eligible candidates