Scrum Master, Level 17

Export Development Canada | Exportation et développement Canada

. Lead Scrum ceremonies and facilitate planning, prioritization, and execution activities .

Posted 10/9/2026full-timeOttawa • CanadaMid-LevelSenior💰 CA$84,698 - CA$112,931 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Agile methodologies, particularly Scrum and Kanban, with a strong focus on project delivery, operational excellence, and stakeholder management. Proficient in facilitating cross-team collaboration, managing risks, and promoting continuous improvement in delivery practices.

Highest-signal resume keywords

Scrum Master CertificationAgile Project ManagementSoftware Development Lifecycle (SDLC)AzureDevOpsReporting Analytics with PowerBI

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Agile PrinciplesDevOpsProject ManagementTechnical Business AnalysisCloud-Based Data PlatformsRisk ManagementChange ManagementData Incident ManagementOperational ProcessesContinuous Improvement

Soft Skills

CollaborationConflict ResolutionCoachingCommunicationRelationship Building

Tools & Technologies

ServiceNowPlanviewPowerBIMS FabricAzure DatabricksAzure Cloud EngineeringProfisee

Certifications & Qualifications

PMPPMI-ACPCSMDASSM

Industry Keywords

ITIL PracticesOperational ActivitiesDelivery PlansStakeholder ManagementOKRs

Tech Stack

Tools & technologies

AzureCloudITSMPMPSDLCServiceNow

About the role

Key responsibilities & impact

Lead Scrum ceremonies and facilitate planning, prioritization, and execution activities
Support annual OKRs and quarterly delivery plans aligned with business priorities and team commitments
Manage dependencies, remove impediments, facilitate problem-solving, collaboration, and conflict resolution
Maintain delivery plans and roadmaps and monitor progress against milestones
Coordinate cross-team activities and provide status reporting
Prepare and coordinate data and analytics reports
Support intake, triage, prioritization, and coordination of data incidents, ServiceNow requests, business intakes, vulnerability management, and operational issues
Assist with change management activities, including impact assessment, readiness, communication, and coordination
Identify, track, and manage risks, issues, dependencies, and constraints
Facilitate resolution through collaboration, escalation, and mitigation planning
Build relationships with business, technology, vendor, and executive stakeholders
Manage expectations and ensure visibility into delivery progress, risks, decisions, and priorities
Promote continuous improvement in team effectiveness, delivery practices, and operational processes
Review operations and implement innovation processes
Foster collaboration, transparency, and knowledge sharing across teams
Clarify team objectives and interdependencies and empower teams to own delivery outcomes
Coach team members and help teams adopt delivery and operational best practices

Requirements

What you’ll need

Undergraduate Degree in Computer Science, Engineering, Commerce or Business Administration
Minimum 5 years’ experience as a Scrum Master or Agile Project Manager
Minimum 2 years of experience supporting project delivery and operational activities in a technology environment
Intermediate knowledge of the software development lifecycle (SDLC), Agile principles, DevOps, and Scrum and Kanban Frameworks
Basic understanding of cloud-based data platforms and how data solutions are delivered and operated
Scrum Master and/or PM certification (e.g. PMP, PMI-ACP, CSM, DASSM) considered an asset
Knowledge of AzureDevOps and Planview applications considered an asset
Project management, technical business analysis or business systems analysis experience considered an asset
Working knowledge of ITIL practices and ServiceNow (ITSM) considered an asset
Reporting analytics experience with PowerBI, MS Fabric, Azure Databricks, Purview, Azure Cloud Engineering and Profisee considered an asset
Bilingual in English and French considered an asset
Able to work legally in Canada at the time of application; Canadian Citizens or Permanent Residents preferred
Must meet requisite government security screening requirements

Benefits

Comp & perks

Performance-based incentive
Competitive compensation and benefits package
Work-life balance
Hybrid work options
3 to 4 weeks paid vacation
Corporate closure period
Summer early Fridays
No-meeting Fridays
Continuous learning opportunities
Training programs and workshops
Language training
Inclusive workplace and employment equity
Wellness initiatives
Mental health support
Fitness programs
Volunteer opportunities
Social responsibility programs
Relocation assistance for eligible candidates