Senior Analyst, Client Insights

Extend

. Serve as the analytical bridge between Sales and prospective/existing merchants .

Posted 10/14/2026full-timeRemote • United StatesSenior💰 $124,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analytics and intelligence, leveraging data to drive decisions and improve product offerings for consumer brands. Strong ability to communicate complex data insights to diverse audiences while fostering relationships with merchants to enhance their experience.

Highest-signal resume keywords

Business Analytics ExperienceSQL ProficiencyData-Driven Decision MakingCross-Functional CollaborationEcommerce Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalyticsData AnalysisPricing ModelsFinancial NarrativesData Modeling

Soft Skills

Strong Communication SkillsSelf-Starter MindsetRelationship Building

Tools & Technologies

SQLSnowflakeTableauAI Process Improvement

Industry Keywords

EcommerceConsumer BrandsROI AnalysisProduct RoadmapMerchant Retention

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Serve as the analytical bridge between Sales and prospective/existing merchants
Translate data and analysis into business cases, pricing models, and compelling financial narratives
Partner with Merchant Success to build analyses demonstrating ROI, justifying expansion, and supporting renewal conversations
Interact directly with merchants and potential merchants to understand reporting needs
Build strong relationships and deliver a best-in-class analytics and support experience for large consumer brands
Analyze product data and work with product and engineering teams to drive product improvements
Help build the product roadmap
Use data to protect and empower merchant partners and drive sales and merchant retention

Requirements

What you’ll need

4-7 years of experience in a business analytics, business intelligence, or Technical Account Manager role
Understanding of consumer brands, ecommerce, and important metrics and benchmarks in the industry
Experience using data and analysis to drive business decisions for ecommerce companies or consumer brands
Experience in one or more of the following brand verticals is a plus: Jewelry, Furniture / Home Improvement, Consumer Electronics, Auto Parts, Sporting Goods, or Eyewear
Experience working cross-functionally to drive business and product improvement
Experience with SQL, including querying large datasets, writing clean, efficient code, and understanding optimal data modeling
Experience with Snowflake
Familiarity with Tableau
Understanding of how to use AI to drive process improvement and efficiency across the organization
Strong communication skills to explain data clearly to technical and non-technical audiences
Self-starter mindset with the ability to ask good questions, investigate problems independently, and know when to involve others
Must be eligible to work in the United States; Extend does not provide immigration-related sponsorship for this role

Benefits

Comp & perks

Competitive salary based on experience
Full medical benefits
Dental and vision benefits
Stock in an early-stage startup growing quickly
Generous, flexible paid time off policy
401(k) with Financial Guidance from Morgan Stanley
Collaborative and supportive environment