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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales processes and relationship-building within the community, focusing on delivering exceptional customer experiences and achieving occupancy sales targets. Proficient in utilizing CRM systems and business applications to manage leads and enhance sales strategies.
Highest-signal resume keywords
Direct Sales ExperienceLead Database ManagementCustomer Relationship Management (CRM)Sales Process ManagementCommunity Outreach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ProcessLead GenerationOccupancy Sales TargetsDatabase ManagementSales Standards
Soft Skills
Relationship BuildingCustomer FocusLeadership PresenceCommunication SkillsTeam Collaboration
Tools & Technologies
CRM SystemsBusiness Applications
Industry Keywords
SalesMarketingPublic RelationsService IndustryResident Satisfaction
About the role
Key responsibilities & impact- Creatively identify potential sales leads
- Build and maintain a well-developed lead database
- Meet and exceed occupancy sales targets
- Establish a resident-focused leadership presence within the local community
- Contribute to high levels of resident satisfaction
- Coordinate compelling tours with the Executive Director and management team
- Manage the entire sales process using the Extendicare Way to Sell
- Close qualified prospects and maintain the lead database
- Promote the retirement residence through outreach, marketing activities, tours, and events
- Utilize sales standards and communication systems in accordance with company policies and procedures
- Build relationships with community stakeholders, residents, employees, managers, and regional support teams
- Deliver a best-in-class sales experience
Requirements
What you’ll need- Degree or diploma in Business, Sales, Marketing, Communications, Public Relations, or a related service-industry field
- Minimum of two (2) years of direct sales experience with demonstrated success
- Strong customer-focused and relationship-building sales experience
- Proficiency with common business applications, including CRM systems
- Reliable transportation and ability to travel throughout the local community as required
- Demonstrated commitment to Extendicare's values of Respect, Integrity, Compassion, and Excellence
Benefits
Comp & perks- Continuous mentorship, professional development, and lifelong learning opportunities
- Opportunities for advancement and career growth within the organization
- A rewarding and meaningful work experience
- Employee and Family Assistance Program (EFAP)
- Comprehensive benefits package
- Competitive compensation
- Accessible, inclusive, and equitable hiring process with accommodations available