Assistant Store Manager

Extra Space Storage

. Support daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager .

Posted 11/3/2026full-timeMilford • Connecticut • United StatesJunior💰 $18 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and sales acumen while ensuring operational excellence in self-storage facilities. Capable of performing physical tasks and maintaining safety standards across multiple locations.

Highest-signal resume keywords

Customer-Facing ExperienceSales ExperienceCash HandlingSite MaintenanceSafety Inspections

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash TransactionsUnit RentalsUnit InsuranceMoving Supplies SalesDaily Bank DepositsSite MaintenanceSafety Inspections

Soft Skills

Customer Relationship ManagementProblem SolvingCommunication

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Self-Storage OperationsOperational ExcellenceCleanliness StandardsCustomer Concerns Resolution

About the role

Key responsibilities & impact

Support daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager
Ensure facilities meet high cleanliness standards and deliver operational excellence
Build and maintain customer relationships through in-person and phone interactions
Identify storage needs and provide tailored solutions
Maximize sales objectives through unit rentals, unit insurance, and moving supplies
Perform continuous site maintenance, including sweeping, mopping, and grounds maintenance
Conduct daily site safety inspections, including lock checks
Address and resolve customer concerns related to billing, security, auctions, and proper site usage
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
Maintain professional relationships with Extra Space employees
Perform additional duties as assigned
Work between multiple stores in the district

Requirements

What you’ll need

1+ year of customer-facing work experience
Sales experience preferred
Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn
High School diploma or GED is required; college education is a plus
Ability to work indoor and outdoor job responsibilities with varying physical demands and exposure to seasonal weather conditions
Ability to stand, walk, climb stairs, bend, sit, and lift
Ability to regularly lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Benefits

Comp & perks

Daytime hours with the potential for Sundays off (dependent on location)
Growth opportunities throughout the U.S.
Competitive starting pay
Paid Time Off accrued throughout the year, increasing with years of service
Generous 401(k) match with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards towards your medical premium
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.