Assistant Store Manager

Extra Space Storage

. Support the daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager .

Posted 11/6/2026full-timeBrookfield • Connecticut • United StatesJunior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and sales acumen while ensuring operational excellence in self-storage facility management. Capable of performing maintenance tasks and handling cash transactions efficiently.

Highest-signal resume keywords

Customer-Facing ExperienceSales ExperienceCash HandlingSite MaintenanceRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash TransactionsDaily Site InspectionsUnit RentalsUnit Insurance SalesMoving Supplies SalesCleaning and MaintenanceProblem ResolutionBilling ManagementLifting Up To 50 LbsOutdoor Job Responsibilities

Soft Skills

Customer Relationship ManagementCommunication SkillsProblem-SolvingInterpersonal SkillsTeam Collaboration

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Self-Storage OperationsOperational ExcellenceSafety InspectionsCustomer Needs AssessmentDelinquent Payment Follow-Up

About the role

Key responsibilities & impact

Support the daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager
Ensure the facility meets high cleanliness standards and consistently delivers operational excellence
Build and maintain strong customer relationships through in-person and phone interactions
Identify storage needs and provide tailored solutions
Maximize sales objectives through unit rentals, unit insurance, and moving supplies
Perform continuous site maintenance, including sweeping, mopping, grounds maintenance, and cleaning office, storage building, and surrounding areas
Perform daily site safety inspections, including lock checks
Address and resolve customer concerns related to billing, security, auctions, and proper site usage
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
Establish and maintain professional relationships with Extra Space employees
Perform additional duties as assigned

Requirements

What you’ll need

1+ year of customer-facing work experience
Sales experience preferred
Current valid driver’s license and access to a reliable personal vehicle is necessary for daily bank deposits and travel to other sites as needed, except in New York City and Brooklyn
High School diploma or GED is required; college education is a plus
Ability to perform indoor and outdoor job responsibilities with exposure to seasonal weather conditions
Ability to stand, walk, climb stairs, bend, sit, and lift
Ability to regularly lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Benefits

Comp & perks

A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)
Growth opportunities throughout the U.S.
Paid Time Off accrued throughout the year, increasing with years of service
Generous 401(k) match with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards towards your medical premium
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Competitive starting pay