Assistant Store Manager

Extra Space Storage

. Support daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager .

Posted 11/6/2026full-timeClifton • New Jersey • United StatesJunior💰 $18 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and sales acumen while maintaining operational excellence in self-storage locations. Capable of performing site maintenance and ensuring safety standards while managing cash transactions and customer relationships.

Highest-signal resume keywords

Customer Service ExperienceSales ExperienceCash Handling SkillsSite MaintenanceSafety Inspections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash TransactionsUnit RentalsUnit InsuranceMoving Supplies SalesDaily Site MaintenanceSafety InspectionsCustomer Payment ProcessingDelinquent Payment Follow-UpGrounds MaintenanceAbility to Lift Up to 50 lbs

Soft Skills

Relationship BuildingProblem SolvingCommunication SkillsCustomer Concern ResolutionTeam Collaboration

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Self-Storage OperationsOperational ExcellenceCleanliness StandardsCustomer RelationshipsSite Usage Compliance

About the role

Key responsibilities & impact

Support daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager
Ensure high cleanliness standards and operational excellence
Build and maintain customer relationships through in-person and phone interactions
Identify storage needs and provide tailored solutions
Maximize sales objectives through unit rentals, unit insurance, and moving supplies
Perform continuous site maintenance, including sweeping, mopping, and grounds maintenance
Conduct daily site safety inspections, including lock checks
Address and resolve customer concerns related to billing, security, auctions, and proper site usage
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
Maintain professional relationships with all Extra Space employees
Perform additional duties as assigned
Work between multiple stores in the district

Requirements

What you’ll need

1+ year of customer-facing work experience
Sales experience preferred
Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn
High School diploma or GED is required; college education is a plus
Ability to perform indoor and outdoor responsibilities with exposure to seasonal weather conditions
Ability to stand, walk, climb stairs, bend, sit, and lift
Ability to regularly lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Benefits

Comp & perks

Daytime hours with potential for Sundays off (dependent on location)
Growth opportunities throughout the U.S.
Paid Time Off accrued throughout the year, increasing with years of service
Generous 401(k) match with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards towards your medical premium
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Competitive starting pay