Assistant Store Manager

Extra Space Storage

. Support the daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager .

Posted 11/5/2026full-timeHasbrouck Heights • New Jersey • United StatesJunior💰 $18 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and sales acumen while managing daily operations of self-storage facilities. Capable of performing physical tasks and maintaining high cleanliness and safety standards.

Highest-signal resume keywords

Customer-Facing ExperienceSales ExperienceCash HandlingBilingual SpanishHigh School Diploma or GED

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ManagementSite MaintenanceSafety InspectionsCash TransactionsCustomer Account Management

Soft Skills

Customer Relationship BuildingProblem ResolutionCommunication Skills

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Self-Storage OperationsOperational ExcellenceUnit RentalsMoving SuppliesBilling Concerns

About the role

Key responsibilities & impact

Support the daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager
Ensure the facility meets high cleanliness standards and consistently delivers operational excellence
Build and maintain strong customer relationships through in-person and phone interactions by identifying storage needs and providing tailored solutions
Present a structured sales process and manage customer accounts
Maximize sales objectives through unit rentals, unit insurance, and moving supplies
Perform continuous site maintenance, including sweeping, mopping, grounds maintenance, and maintenance of the office, storage building, and surrounding areas
Perform daily site safety inspections, including lock checks
Address and resolve customer concerns related to billing, security, auctions, and proper site usage
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
Establish and maintain professional relationships with all Extra Space employees
Perform additional duties as assigned
Work between multiple stores in the district

Requirements

What you’ll need

1+ year of customer-facing work experience
Sales experience preferred
Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn
High School diploma or GED is required; college education is a plus
Ability to perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions
Ability to stand, walk, climb stairs, bend, sit, and lift
Ability to regularly lift or move items up to 35 lbs. and occasionally up to 50 lbs.
Bilingual Spanish preferred

Benefits

Comp & perks

A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)
Outstanding company culture with growth opportunities throughout the U.S.
Competitive starting pay
Paid Time Off accrued throughout the year, increasing with years of service
Generous 401(k) match with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards towards your medical premium
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.