Assistant Store Manager

Extra Space Storage

. Support daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager .

Posted 11/4/2026full-timeSyracuse • New York • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and sales acumen while managing daily operations of self-storage facilities. Capable of maintaining high cleanliness standards and performing site maintenance while ensuring customer satisfaction and safety.

Highest-signal resume keywords

Customer-Facing ExperienceSales ExperienceCash HandlingSite MaintenanceRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ManagementCustomer Account ManagementDaily Site Safety InspectionsCash TransactionsPhysical Labor

Soft Skills

Customer Relationship ManagementProblem SolvingCommunication

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Self-Storage OperationsOperational ExcellenceUnit RentalsUnit InsuranceMoving Supplies

About the role

Key responsibilities & impact

Support daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager
Ensure facilities meet high cleanliness standards and operational excellence
Build and maintain customer relationships through in-person and phone interactions
Present a structured sales process and manage customer accounts
Identify storage needs and provide tailored solutions
Maximize sales objectives through unit rentals, unit insurance, and moving supplies
Perform continuous site maintenance, including office, storage building, grounds, and surrounding areas
Perform daily site safety inspections, including lock checks
Address and resolve customer concerns related to billing, security, auctions, and proper site usage
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
Establish and maintain professional relationships with Extra Space employees
Work between multiple stores in the district
Perform additional duties as assigned

Requirements

What you’ll need

1+ year of customer-facing work experience
Sales experience preferred
Current valid driver’s license and access to a reliable personal vehicle is necessary for daily bank deposits and travel to other sites as needed, except in New York City and Brooklyn
High School diploma or GED is required; college education is a plus
Ability to perform indoor and outdoor job responsibilities with varying physical demands and exposure to seasonal weather conditions
Ability to stand, walk, climb stairs, bend, sit, and lift
Regularly lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Benefits

Comp & perks

Daytime hours with potential for Sundays off (dependent on location)
Growth opportunities throughout the U.S.
Paid Time Off accrued throughout the year, increasing with years of service
Generous 401(k) match with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards towards medical premium
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.