Assistant Store Manager

Extra Space Storage

. Support daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager .

Posted 11/12/2026full-timePalm Bay • Florida • United StatesJunior💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and sales acumen while maintaining operational excellence in a self-storage environment. Capable of performing site maintenance and ensuring safety standards while managing cash transactions and customer relationships.

Highest-signal resume keywords

Customer Service ExperienceSales ExperienceCash HandlingSite MaintenanceSafety Inspections

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash TransactionsSales ProcessUnit RentalsUnit InsuranceMoving Supplies SalesDaily Site MaintenanceSafety InspectionsCustomer Payment ProcessingDelinquent Payment Follow-UpAbility to Lift Up to 50 lbs

Soft Skills

Relationship BuildingProblem SolvingCommunication SkillsCustomer Concern ResolutionTeam Collaboration

Certifications & Qualifications

High School Diploma or GEDValid Driver's License

Industry Keywords

Self-Storage OperationsCustomer-Facing ExperienceOperational ExcellenceSite SafetySeasonal Weather Exposure

About the role

Key responsibilities & impact

Support daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager
Maintain high cleanliness standards and operational excellence
Build and maintain customer relationships through in-person and phone interactions
Identify storage needs and provide tailored solutions
Present a structured sales process
Maximize sales through unit rentals, unit insurance, and moving supplies
Perform continuous site maintenance, including sweeping, mopping, and grounds maintenance
Conduct daily site safety inspections, including lock checks
Resolve customer concerns related to billing, security, auctions, and proper site usage
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
Establish and maintain professional relationships with Extra Space employees
Perform additional duties as assigned

Requirements

What you’ll need

1+ year of customer-facing work experience
Sales experience preferred
Current valid driver’s license
Access to a reliable personal vehicle for daily bank deposits and travel to other sites as needed, except in New York City and Brooklyn
High School diploma or GED required
College education is a plus
Ability to perform indoor and outdoor responsibilities with exposure to seasonal weather conditions
Ability to stand, walk, climb stairs, bend, sit, and lift
Ability to regularly lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Benefits

Comp & perks

Daytime hours with potential for Sundays off, dependent on location
Growth opportunities throughout the U.S.
Paid Time Off accrued throughout the year, increasing with years of service
Generous 401(k) match with Traditional and/or ROTH choices
Affordable medical benefit options
Up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards towards medical premium
BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, etc.