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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead client-facing Order to Cash transformation engagements and define project objectives, deliverables, and outcomes
- Assess current-state O2C processes, identify improvement opportunities, and develop future-state operating models
- Identify improvement opportunities using automation, orchestration, and AI
- Drive transformation initiatives across billing, invoicing, collections, cash application, deductions management, dispute resolution, and revenue accounting
- Collaborate with business and technology stakeholders to gather requirements, define process improvements, and develop implementation roadmaps
- Facilitate workshops with finance, accounts receivable, customer service, sales operations, and shared service teams
- Translate business requirements into functional designs, process flows, user stories, testing scenarios, and deployment plans
- Support system implementation, configuration, testing, and adoption across O2C technology platforms
- Identify opportunities to improve working capital, accelerate cash collection, reduce aging receivables, and enhance operational performance
- Manage project risks, dependencies, and issue resolution while providing updates to client and engagement leadership
- Lead and mentor junior team members
- Support business development activities, including proposals, solution demonstrations, estimates, and client presentations
- Collaborate with client teams across multiple locations and travel to client sites as needed
Requirements
What you’ll need- Bachelor's degree in Accounting, Finance, Business, Information Systems, Supply Chain, or a related field
- Approximately 5 to 8 years of relevant experience in Order to Cash, Accounts Receivable, Revenue Operations, Finance Transformation, Shared Services, or Consulting
- Experience leading or supporting O2C transformation initiatives across invoicing, billing, collections, cash application, deductions, and revenue accounting
- Hands-on experience with ERP and revenue management platforms such as SAP, HighRadius, Zuora, or similar solutions
- Understanding of leading AI platforms and models, including prompting related to process improvement and order to cash insights
- Strong understanding of end-to-end revenue cycle processes and related controls
- Experience producing process maps, business requirements, functional specifications, test plans, training materials, and implementation documentation
- Strong stakeholder management and client-facing consulting experience
- Ability and willingness to work directly with clients and travel as required by engagement needs; travel can range up to 60%
- Experience supporting global business services or shared services transformations
- Experience with process automation, AI-enabled finance operations, or intelligent workflow solutions
- Knowledge of working capital optimization and cash flow improvement strategies
- Experience with analytics and reporting solutions supporting accounts receivable operations
- Experience supporting large-scale ERP or finance transformation programs
- Relevant certifications in SAP, Agile, Project Management, or Finance Transformation (ideally)
Benefits
Comp & perks- Medical and dental coverage
- Pension plan
- 401(k) plan
- Wide range of paid time off options
- Professional growth
- Inclusive culture
- Reasonable accommodation for qualified individuals with disabilities, including veterans with disabilities
