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EY

Business Services Support Specialist, French

EY

. Develop subject-matter expertise in relevant tools, systems and databases .

Posted 11/9/2026full-timeKatowice • PolandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data-quality reviews, process-driven analysis, and effective communication in both French and English. Proficient in managing workflows and promoting best practices while ensuring data security and compliance.

Highest-signal resume keywords
Fluent French LanguageMicrosoft Office ProficiencyData-Quality ReviewCustomer Service SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data-Quality ReviewProcess-Driven AnalysisWorkflow ManagementData-Security Risk IdentificationOperational ReportingAnalytical Reporting
Soft Skills
Excellent CommunicationDetail-OrientedStrong Work EthicCultural IntelligenceEmotional Intelligence
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft Outlook
Industry Keywords
Data-Access TransfersOffboarding WorkflowsBest PracticesProcess StandardizationClient Engagement

About the role

Key responsibilities & impact
  • Develop subject-matter expertise in relevant tools, systems and databases
  • Conduct data-quality reviews and process-driven analysis for projects and continuous improvement
  • Prepare structured, insight-driven PowerPoint presentations from operational and analytical reporting
  • Participate in client calls, training sessions and internal meetings
  • Manage end-to-end offboarding workflows for departing lawyers and employees
  • Identify data-security risks and coordinate preventive and corrective actions
  • Support stakeholders proactively and promote best practices and process standardization
  • Oversee departure monitoring, including archiving professional files and validating completion
  • Manage access-delegation workflows and monitor approved data-access transfers
  • Supervise deposit-file lifecycle from creation and validation through partner approval and IT execution

Requirements

What you’ll need
  • Fluent French language, written and oral
  • Good English knowledge, written and oral, at least B2 level
  • Very good knowledge of Microsoft Office, especially Excel, PowerPoint and Outlook
  • Excellent communication and organizational skills, including remote communication
  • Detail-oriented and eager to analyze and solve complex process cases
  • Exceptional customer service skills, including responsiveness and commitment to quality
  • Strong, highly motivated work ethic and ability to prioritize tasks in a fast-paced environment
  • Ability to work independently and as part of a team
  • Cultural intelligence and openness to perspectives beyond one’s own
  • Emotional intelligence and ability to manage emotions while adapting to environments

Benefits

Comp & perks
  • Continuous learning and skills development
  • Tools and flexibility to make a meaningful impact
  • Insights, coaching and confidence-building through transformative leadership
  • Diverse and inclusive culture
  • Opportunities to collaborate on exciting projects with well-known brands
  • Career opportunities across EY’s global delivery network