FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in operational and project management, with a strong focus on leading technology initiatives and service delivery. Proficient in data management, business process optimization, and stakeholder communication to drive efficiency and quality improvements.
Highest-signal resume keywords
Operational ManagementProject ManagementRobotic Process AutomationData VisualizationAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBusiness Process ReengineeringData AnalysisWeb Portal DevelopmentCloud TechnologiesFinancial AccountingService Delivery ManagementPerformance ManagementResource ManagementBusiness Process Optimization
Soft Skills
Excellent Communication SkillsRelationship BuildingProblem SolvingMultitaskingCoaching and Mentoring
Tools & Technologies
Power BISpotfireSharePointReact.NETRobotic Process AutomationCloud PlatformsReporting Tools
Certifications & Qualifications
PMP CertificationScrum Product Owner CertificationScrum Master Certification
Industry Keywords
Operational ExcellenceService DeliveryStakeholder ManagementData StrategiesProgram Management
Tech Stack
Tools & technologiesCloudPMPReactRPA.NET
About the role
Key responsibilities & impact- Lead teams of associates, seniors, team leaders, and assistant managers
- Handle service delivery for an area, region, solution, or sector
- Take end-to-end project ownership and ensure consistent, high-quality service delivery
- Lead the implementation of solutions and ideas that generate business or improve efficiency by digitizing manual work
- Strategize and outline program goals and objectives
- Monitor multiple projects throughout the program cycle
- Manage detailed aspects and coordinate resources across multiple projects
- Communicate program objectives, goals, and progress to directors, executives, management, and stakeholders
- Develop strong relationships with onshore stakeholders and manage service-delivery expectations
- Build centralized data-storage systems and data strategies
- Understand data sources and target sources within the GDS Assurance business
- Identify and create new service offerings and solutions
- Manage resource management, metrics and reporting, performance management, and risk-management activities
- Coordinate projects and interdependencies within the program
- Build relationships with local teams and clients and identify opportunities to improve quality and increase scope of work
- Assist management in developing and coaching team members and deploying resources effectively
- Travel to other countries for short- or long-term client engagements
Requirements
What you’ll need- Bachelor's/Master’s degree (BE/BTech/MCA/MTech & MBA) in Computer Science, Engineering, Information Systems Management, Accounting, Finance or a related field with adequate industry experience
- 15–20 years’ experience in operational and project/program management
- Experience leading organization-wide technology initiatives and managing their delivery
- Experience with Robotic Process Automation, SharePoint, React, .NET, web portal development, and cloud technologies
- Experience with business process reengineering and business process optimization
- Experience with data visualization tools such as Power BI and Spotfire
- Knowledge and ability to manage Financial Accounting engagements across domains
- Ability to manage tight deadlines and multiple strategic initiatives simultaneously
- Prior experience with agile methodologies and practices
- Awareness of cloud technologies
- Excellent written, oral, presentation, and facilitation skills
- Demonstrated project management experience
- Knowledge of the firm's reporting tools and processes
- Ability to prioritize, organize, multitask, and work independently
- Ability to analyze complex or unusual problems and deliver pragmatic solutions
- Ability to create, gather, and analyze data from varied sources
- PMP or equivalent certification desirable
- Scrum Product Owner or Scrum Master certification desirable
Benefits
Comp & perks- Support, coaching and feedback from engaging colleagues
- Opportunities to develop new skills and progress your career
- Freedom and flexibility to handle your role in a way that’s right for you
- Education and coaching alongside practical experience
- Individual progression plan
- Inspiring and meaningful projects
- Interdisciplinary environment emphasizing high quality and knowledge exchange
- Opportunities to work with EY GDS Assurance practices globally