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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced administrative support capabilities, including proficiency in MS Word, Excel, PowerPoint, Teams, Outlook, and SharePoint, while ensuring compliance with organizational policies and managing complex calendars and travel arrangements. Exhibits strong interpersonal, presentation, and collaboration skills to effectively liaise with clients and internal stakeholders.
Highest-signal resume keywords
Advanced Written Communication SkillsProficiency in MS Office SuiteLeadership and Mentoring AbilitiesRisk Management and Compliance KnowledgeCollaboration and Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Advanced Written CommunicationCalendar ManagementTravel CoordinationDocument Formatting and EditingRisk ManagementEngagement EconomicsRecord Retention ComplianceQuality AssuranceOrganizational KnowledgeOperational Activities Knowledge
Soft Skills
Attention to DetailInterpersonal SkillsPresentation SkillsDiplomacyTeaming Skills
Tools & Technologies
MS WordMS ExcelMS PowerPointMS TeamsMS OutlookMicrosoft CopilotSharePointGoogle Gemini
Industry Keywords
Administrative SupportClient LiaisonEngagement ManagementCompliance PoliciesRecord Retention Policies
About the role
Key responsibilities & impact- Provide high-level, functionally specialized administrative support to engagements
- Act as administrative liaison for large accounts, engagements or assigned practice leaders, senior management and clients/colleagues
- Work regularly at client sites and/or EY offices or meeting/agency facilities
- Cultivate relationships and collaborate with internal and external business leaders and assistants
- Organize and manage complex calendars, travel and meetings using firm tools
- Compose, format and edit non-technical business documents from draft to client-ready materials
- Protect confidential internal and engagement materials
- Reinforce compliance with record retention policies
- Coordinate internal and external events in compliance with policy and process
- Assist with risk management, independence compliance, practice-specific tools, engagement/practice economics, licensing and CPE
- Collaborate with finance personnel on engagement/practice finance matters
- Make decisions within established guidelines and exercise judgement in selecting methods and techniques
- Pull account, practice or industry reports
- Escalate quality, confidentiality or risk issues
- Manage conflicting priorities, solve problems, organize workflow, anticipate customer needs and leverage resources
Requirements
What you’ll need- 4-6 years+ of relevant experience
- 4+ years of relevant business experience, or combined no less than 2 years relevant experience and an associate or higher degree
- Flexibility to work overtime, after hours and travel as required
- Regular onsite work at a client site and in the EY office or meeting site
- Highly skilled attention to detail
- Advanced written, verbal, interpersonal, presentation, diplomacy and teaming skills
- Specialized knowledge-sharing and collaboration skills
- Mastery of applicable firm, service line and engagement/practice-specific technology tools
- Advanced understanding and application of firm policies and procedures
- Proficiency in MS Word, Excel, PowerPoint, Teams, Outlook, Copilot and SharePoint
- Experience leveraging Microsoft Copilot, Google Gemini or similar tools
- Knowledge of organizational structures, changing environments and sensitive relationships
- Leadership, coaching and mentoring abilities
- Knowledge of engagement, practice group or service line services and operational activities
- Knowledge of quality, risk and confidentiality policies and guidelines
Benefits
Comp & perks- Medical and dental coverage
- Pension plan
- 401(k) plan
- Flexible vacation policy
- EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care leave
- Other leaves of absence
- Professional growth and personal fulfillment
- Inclusive culture
- Reasonable accommodation for qualified individuals with disabilities, including veterans with disabilities
