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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including proficiency in MS Office and effective communication skills. Excels in managing multiple priorities and building relationships with stakeholders in a fast-paced environment.
Highest-signal resume keywords
Executive AssistanceMS Office ProficiencyCustomer Service ExperienceTime Management SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Calendar ManagementTravel LogisticsExpense TrackingEvent LogisticsEmail Management
Soft Skills
Communication SkillsProactive Problem SolvingTeam PlayerConfidentialityQuality Driven
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Administrative SupportStakeholder ManagementVirtual AssistanceClient Relationship Management
About the role
Key responsibilities & impact- Provide comprehensive, quality administrative and support services for EY member firms
- Provide remote support to senior executives in Australia and New Zealand
- Manage calendars, meetings and diaries with internal and external stakeholders
- Screen, respond to and action emails
- Arrange flights, hotel accommodations, visas, transfers and other travel logistics
- Track and submit expenses for reimbursement or payment requisition
- Assist with event logistics, invitations and RSVP monitoring
- Track, enter and submit executives’ worked hours
- Relay messages and action or transfer telephone calls
- Build relationships with clients and their executive assistants
- Update and maintain lists using EY’s database
- Track information and report on clients and/or markets
- Work with a virtual and local executive assistant team in a fast-paced environment
Requirements
What you’ll need- Candidate must possess at least a Bachelors/College Degree, any field
- Minimum of 2 years working experience specializing in Executive Assistance/Secretary/Admin Assistant or equivalent is preferred but not required
- Customer Service experience working with multiple stakeholders
- Proficient in MS Office (Outlook, Excel, Word, and PowerPoint)
- Above average English communication skills, both written and spoken
- Ability to handle multiple executives and priorities
- Open to working in an early morning shift
- Proficient time management skills with an ability to prioritize workload
- Confidence and ability to interact with executives
- Excellent attention to detail
- Proactive and solutions focused
- Team player, supportive of colleagues
- Quality driven, consistently aiming for high standards
- Maintains strict discretion and confidentiality
Benefits
Comp & perks- Competitive compensation package
- Comprehensive medical, prescription drug and dental coverage
- Defined contribution pension plan
- Vacation policy
- Firm-paid days
- Statutory holidays
- Paid personal days
- Programs and benefits supporting physical, financial and social well-being
- Support and coaching from engaging colleagues
- Learning opportunities to develop new skills and progress your career
- Freedom and flexibility to handle the role in a way that's right for you