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EY

Functional Alliance Relationship Director – ServiceNow

EY

. Design ServiceNow Manage Services and Tax go-to-market campaign strategy and program elements .

Posted 11/3/2026full-timeRemote • United Kingdom, United StatesLead💰 $165,700 - $328,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing go-to-market strategies for ServiceNow Manage Services and Tax, with a strong focus on alliance management, business development, and campaign governance. Proven ability to build and nurture strategic relationships while delivering sales and revenue growth.

Highest-signal resume keywords
ServiceNow Solutions UnderstandingBusiness Development ExperienceAlliance Management SkillsProject Management SkillsNetworking and Influence Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Campaign Strategy DesignSales Collateral DevelopmentFinancial TrackingContract ManagementGovernance Oversight
Soft Skills
Credible Communication SkillsOrganizational SkillsMultitasking AbilityRelationship BuildingEscalation Management
Industry Keywords
Alliance Partner ManagementProfessional ServicesMarket ActivationSales MotionsAwareness Sessions

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Design ServiceNow Manage Services and Tax go-to-market campaign strategy and program elements
  • Collaborate with Manage Service and Tax leadership and the Alliance team on relationship mapping, cadence, governance, contracts, and resale
  • Identify target account strategy with global and regional go-to-market leaders, Alliance Relationship Directors, sector leaders, and solution leaders
  • Develop campaign messaging and value propositions and secure Alliance alignment and buy-in
  • Work with Brand, Marketing, and Communications to develop sales collateral, marketing strategy, and enablement materials
  • Coordinate events and activate regions through internal and external awareness sessions
  • Track development of technical elements, including demos and other technology assets
  • Engage regional ServiceNow go-to-market leaders to secure support and identify leads to own sales motions and drive in-market sales
  • Incubate target accounts and land sales motions with Alliance Client Executives
  • Provide early-stage big-deal presales support
  • Drive cadence with EY and ServiceNow executives and escalate issues as appropriate
  • Oversee campaign governance and sales/pipeline discipline, including awareness, financial tracking, account cadence, and relationship alignment
  • Coordinate with EY Alliances leadership, Alliance home-practice counterparts, account executives, and business development executives

Requirements

What you’ll need
  • Able to juggle many activities and provide enablement services across alliance partner management, business development, marketing, contract management, financial management, content management, governance oversight, and operational support
  • Understanding of ServiceNow solutions and business benefits relevant to Manage Services and Tax
  • Experience in business development and/or alliance management for a technology or professional services company
  • Strong networking and influence management skills
  • Highly credible communication skills
  • Excellent organization and project management skills
  • Proven track record delivering alliance sales and revenues
  • Experience and evidence of success in building and nurturing win-win alliance relationships is ideal
  • Comfortable working with diverse personalities, cultures, and working styles
  • Comfortable escalating complex issues with recommendations to leadership
  • Strong organizational skills and ability to multitask across multiple projects

Benefits

Comp & perks
  • Medical and dental coverage
  • Pension and 401(k) plans
  • Flexible vacation policy
  • EY Paid Holidays
  • Winter/Summer breaks
  • Personal/Family Care leave
  • Other leaves of absence
  • Professional growth opportunities
  • Inclusive culture
  • Reasonable accommodation for qualified individuals with disabilities